New 8 channel card not working, don't know what to do...

[BabiesNBellies 0]

Hello All,

 

My first post didn't go through for some reason so hopefully this won't be a dupplicate.

 

Anyhow I just bought a 8 channel card from CCTVHotDeals and my computer meets all the requirements and sees the card and drivers were installed but when I try and run the software I get the following error:

 

"Run-time error '32015: Clip Region boundary error"

 

Not sure what I did wrong but if anyone else has had this problem please let me know.

 

Regards,

 

Jeff

[Guest]

Hello All,

 

My first post didn't go through for some reason so hopefully this won't be a dupplicate.

 

Anyhow I just bought a 8 channel card from CCTVHotDeals and my computer meets all the requirements and sees the card and drivers were installed but when I try and run the software I get the following error:

 

"Run-time error '32015: Clip Region boundary error"

 

Not sure what I did wrong but if anyone else has had this problem please let me know.

 

Regards,

 

Jeff

 

 

Hi!

 

What kind of card? What OS on computer? What DVR software? Way to litle info to help you!

 

 

 

 

JD

[BabiesNBellies 0]

Sorry, don't have a lot of information on the card or the software. It's the only DVR card offered at CCTVHotDeals and here are the specs:

 

The ZMD-DC3208 is a 8 channel real time DVR capture card which turns you PC into a security digital video record system. This system uses the new high quality industry standard H.264 compression technology for video storage and supports a full 30 frames per second (FPS) live viewing and recording at up to 640x480 resolution on all cameras connected to the DVR card. This technology was developed to provide the highest quality video compression with the lowest storage requirement.

 

Features

 

•8 CH Real Time PCI Capture Card

•TechWell TW6802B Chipset

•Video Compression: H.264/MPEG4

•Video Input/Audio Input: 8/8

•Display/Record: 240fps

•Network Remote Access

•User Activity and Event Log

•Optional PTZ Control

•MS Windows2000, XP and Vista

Minimum System Requirement

 

•Intel Pentium 4 or Above

•Also Compatible to Some AMD Processors

•RAM: 512 MB or Above

•Video: ATI or nVidia Chipset

•DirectX 9.0 or Above

•MS Windows 2000, XP, Vista

Package Includes

 

•(1) ZMD-DC3208 8 CH 240FPS DVR Card

•(1) 8 Port BNC Video Input Cables

•(1) 8 Port Audio Input Cables

 

 

============

 

Model ZMD-DC3208 - 8 CH DVR Card

Video Chipset TechWell TW6802B

Video Compression H.264 / MPEG4

Video Input 8 CH Input

Audio Input 8 CH Input

Display Screen 1 / 4 / 6 / 9 / Full Screen

Display Frame Rate NTSC:240 fps / PAL:200fps

Recording Rate NTSC:240 fps / PAL:200fps

Video Resolution 640 x 480; 480 x 360; 352 x 288

320 x 240; 240 x 180; 160 x 120

Multi-task Monitoring / Recording / PTZ Control / Remote / Backup

Network ISDN / LAN / ADSL / Internet

WEB Server Built in

IE Remote View Remote Browse by MS Internet Explorer

Remote Control Full Function Remote Control & Remote Audio Transmission

Remote Recording Remote Playback, Remote Recording, Emergency Recording

Speed Dome Pelco-D / Pelco-P Protocols & Sequence

Water Mark Water Mark, not Editable & Replaceable

E-Map Included

Two-Way Audio Server & Client can Talk by Microphone

Alarm I/O 6 CH Input / 4 CH Output

Storage HDD / VDRAM / CD-RW / DAT / MO / ZIP / RAID. Up to 24 drives

Recording Mode Continuous / Schedule Recording / Alarm Triggering

Playback Forward / Back / Step / Fast

Motion Detection 16 Zone X Multi Area for each camera

PTZ Control RS422 / RS485 Controlled PTZ & Light / Power / Wiper

Multi-Language English / Hebrew / Polish / Portuguese / Russian / Spanish / Turkish

SYSTEM REQUIREMENT

CPU Intel Pentium Dual Core, Pentium D Core2 Due, Pentium 4

Mother Boards Tested: Intel G31 Chipset, Intel G33 Chipset

RAM Memory 512 MB DDR or DDR2

DirectX DirectX 9.0 or Above

Video Cards Tested: Radeon x300 PCI-Ex, Radeon x500 PCI-Ex, Radeon x1050 PCI-Ex, Radeon x1550 PCI-Ex, Radeon x1550 PCI-Ex, Radeon 2400HD PCI-Ex, nVidia NX7300LE PCI-Ex, nVidia EN7300GT PCI-Ex, nVidia Nx8500GT PCI-Ex There Are Many Other Video Cards Compatible with this DVR Card.

Operation System MS Windows 2000 (Recommended), Windows XP or Vista

============

 

I am running it on a HP Vista box

[Guest]

Sorry, don't have a lot of information on the card or the software. It's the only DVR card offered at CCTVHotDeals and here are the specs:

 

The ZMD-DC3208 is a 8 channel real time DVR capture card which turns you PC into a security digital video record system. This system uses the new high quality industry standard H.264 compression technology for video storage and supports a full 30 frames per second (FPS) live viewing and recording at up to 640x480 resolution on all cameras connected to the DVR card. This technology was developed to provide the highest quality video compression with the lowest storage requirement.

 

Features

 

•8 CH Real Time PCI Capture Card

•TechWell TW6802B Chipset

•Video Compression: H.264/MPEG4

•Video Input/Audio Input: 8/8

•Display/Record: 240fps

•Network Remote Access

•User Activity and Event Log

•Optional PTZ Control

•MS Windows2000, XP and Vista

Minimum System Requirement

 

•Intel Pentium 4 or Above

•Also Compatible to Some AMD Processors

•RAM: 512 MB or Above

•Video: ATI or nVidia Chipset

•DirectX 9.0 or Above

•MS Windows 2000, XP, Vista

Package Includes

 

•(1) ZMD-DC3208 8 CH 240FPS DVR Card

•(1) 8 Port BNC Video Input Cables

•(1) 8 Port Audio Input Cables

 

 

============

 

Model ZMD-DC3208 - 8 CH DVR Card

Video Chipset TechWell TW6802B

Video Compression H.264 / MPEG4

Video Input 8 CH Input

Audio Input 8 CH Input

Display Screen 1 / 4 / 6 / 9 / Full Screen

Display Frame Rate NTSC:240 fps / PAL:200fps

Recording Rate NTSC:240 fps / PAL:200fps

Video Resolution 640 x 480; 480 x 360; 352 x 288

320 x 240; 240 x 180; 160 x 120

Multi-task Monitoring / Recording / PTZ Control / Remote / Backup

Network ISDN / LAN / ADSL / Internet

WEB Server Built in

IE Remote View Remote Browse by MS Internet Explorer

Remote Control Full Function Remote Control & Remote Audio Transmission

Remote Recording Remote Playback, Remote Recording, Emergency Recording

Speed Dome Pelco-D / Pelco-P Protocols & Sequence

Water Mark Water Mark, not Editable & Replaceable

E-Map Included

Two-Way Audio Server & Client can Talk by Microphone

Alarm I/O 6 CH Input / 4 CH Output

Storage HDD / VDRAM / CD-RW / DAT / MO / ZIP / RAID. Up to 24 drives

Recording Mode Continuous / Schedule Recording / Alarm Triggering

Playback Forward / Back / Step / Fast

Motion Detection 16 Zone X Multi Area for each camera

PTZ Control RS422 / RS485 Controlled PTZ & Light / Power / Wiper

Multi-Language English / Hebrew / Polish / Portuguese / Russian / Spanish / Turkish

SYSTEM REQUIREMENT

CPU Intel Pentium Dual Core, Pentium D Core2 Due, Pentium 4

Mother Boards Tested: Intel G31 Chipset, Intel G33 Chipset

RAM Memory 512 MB DDR or DDR2

DirectX DirectX 9.0 or Above

Video Cards Tested: Radeon x300 PCI-Ex, Radeon x500 PCI-Ex, Radeon x1050 PCI-Ex, Radeon x1550 PCI-Ex, Radeon x1550 PCI-Ex, Radeon 2400HD PCI-Ex, nVidia NX7300LE PCI-Ex, nVidia EN7300GT PCI-Ex, nVidia Nx8500GT PCI-Ex There Are Many Other Video Cards Compatible with this DVR Card.

Operation System MS Windows 2000 (Recommended), Windows XP or Vista

============

 

I am running it on a HP Vista box

 

You can try to disable the UAC function in Vista and also when installing software, run the setup file as administrator, right click setup.exe

 

 

JD

[larry 2]

Did you contact them for support advice? Since they sold it to you they should tell you how to resolve the issue.

 

If they can't do that just send it back and get a better known card.

Edited October 6, 2009 by Guest

[BabiesNBellies 0]

What card would you recomend that won't break the bank? Using this to keep an eye on my 2 girls. Putting a camera in each of their rooms and one in the front yard and another in the backyard. Wanted the 8 channel so I can expand if needed

[larry 2]

I would suggest going with a four channel Geovision card at first. Then in the future, if needed, add another four channel card into the same computer. You might find you only need four channels after all.

 

The Geovision is more expensive than the card you just bought but I feel you will be satisfied with the Geo card.

 

You check out some of our leaderboard advertisers (banners at the top of forums) for more pricing/feature information.

 

Hope that helps

[rory 0]

Put XP on the PC and try it with that instead.

 

Also, does that HP PC only have 1 PCI slot, if so that could be your problem. Might want to try it in another PC.

 

Also, what are the PC specs? Does it have an Intel chipset?

 

Better yet, send that Error Message to the DVR Card Manufacturer as them or their Software Developer should know what it means.

 

EDIT:

Appears that is an activeX control error:

The ClipHeight and ClipWidth properties specify coordinates which are outside the boundary of the bitmap loaded in the PictureClip control.

http://msdn.microsoft.com/en-us/library/aa228381%28VS.60%29.aspx

it might also be an error from other ms programming languages.

[BabiesNBellies 0]

Well it looks like the card I bought does not support AMD processers

 

So what cards are out there that will work with AMD?

[Securame 0]

I also think it is more likely to be a Vista problem, than an AMD problem. If it is going to be a dedicated system, wipe Vista and install XP.

 

My main test computer is right now an old Athlon64 3Ghz computer, and I can tell you that all DVR cards I work with, they all work ok on that AMD system.

[neugent 0]

Hi,

 

why not use a Linux card? Open source OS, and linux is well known to be more stable and reliable.

 

best regards,

 

czar

[SecurityTech 0]

Not much help, but it might help lead to a solution. From MSN:

 

32015 picClipBounds Clip region boundary error.

The ClipHeight and ClipWidth properties specify coordinates which are outside the boundary of the bitmap loaded in the PictureClip control.

[Guest]

Not much help, but it might help lead to a solution. From MSN:

 

32015 picClipBounds Clip region boundary error.

The ClipHeight and ClipWidth properties specify coordinates which are outside the boundary of the bitmap loaded in the PictureClip control.

 

So it then has somehting to do with the screen resolution?

 

Maybe try the good old 1024*768 pixels and see what happens!

 

 

JD

[ryeporta 0]

Maybe try the good old 1024*768 pixels and see what happens!

 

Possibly the best advise

 

Following are some points I feel

 

why not use a Linux card? Open source OS, and linux is well known to be more stable and reliable.

 

Hi neugent .. Not all software support Linux as far as I know .. there seemed to be an Open source s/w called Zoneminder .. but could never seemed to get it running ..

 

Might be a little tough for .. at least it was tough for me

 

I also think it is more likely to be a Vista problem, than an AMD problem.

Could be a combination of both maybe .. I've encountered some weird problems with my athlon previously ..

 

Vista .. or what I personally call "$#I+STA" .. is a brewing pot for all problems one can imagine of ..

[sidoffice 0]

did you try again with unchecking the uac under user accounts in vista..when you uncheck and apply you need to unistall

 

hotcctvdeals as a name to purchase from kinda tells you a lot.. mainly box shifters.. no support .. lack of knowledge and poor service..as you have clearly seen

 

alternatively try unininstalling drivers and software.. create a new account ie test or something.. re boot into the newly created account and try installing drivers first then software.. make sure uac is unticked.