GermanUser 0 Posted October 13, 2009 Hello, i bought the Software Diginet 5.2 a few month ago. Now i want to use the WebDVR over Internet Explorer in Local Network and over Internet but i can´t login. Ports are default by installation and all ports are forwarded in the Router. The error are first, that in Row 145 the second Column a wrong number of Arguments or invalid properties allocation(its a translation from my German Error) in webdvr-html. After press OK the window closed... There are no prompt for installing a ActiveX Element. The same Error i have if i want to Login in the XOS Online-Demo on SaySecurity Website. What can it be and how i can solve it? Please Help and if you need more Information i will give. best regards GermanUser PS: in the older Diginet 4.13 it was all ok. PPS: a email to the support of DVRUSA/Saysecurity was without answer until now Share this post Link to post Share on other sites
heloder 0 Posted October 13, 2009 Hello, Please contact support@saysecurity.com Also, please provide your order number. Cordially, Jason Share this post Link to post Share on other sites
GermanUser 0 Posted October 13, 2009 Hi, sorry, but i don´t have time for this support-Email. I´ve wrote lots of email to this Support account and to Jon too, without any answers. I buyed the Software from Jon Such via Email Contact and payed per PayPal. But i haven´t get a Ordernumber or an Invoice... I have only all emails. And i´m sorry, it wasn´t DVRUSA, it was ASGDVR in Contact. Share this post Link to post Share on other sites
GermanUser 0 Posted October 13, 2009 Wow, i started this thread and now i get an answer after 3 months, ok, on 8.10.2009 i send the email again... I have answered the Support, he should look in his Spam Folder Ok, now i hope for help... My Ports are open, because i have my own Sites on this Webserver and i can get a connection through the Client-Software of Diginet to the Diginet Server. So it seems all ok and works. And, how i said, Diginet 4.13 works ok but not 5.2 But, if i want to use the IE so i get after the Login-Site this Errors i´vt postet.The IE will start again but nothing happens. Sometimes it seems, that the ActiveX Control will be installed but it isn´t. The same is with the Online XOS Demo. I will see that i get Screenshots from different Computer. Best regards German User PS: Sorry for my english but it´s not my native Language an the School ist long time ago Share this post Link to post Share on other sites
heloder 0 Posted October 14, 2009 We sent our answer to you almost 3 months ago by email. You never answered back until you posted on this open Forum. Please work with our support department via email. Share this post Link to post Share on other sites
GermanUser 0 Posted October 14, 2009 Yes, i have get answers. But about an other Problem... This Topic-Problem where not answered until Yesterday through my mail from 8.10.09 But now i hope, that Dustin can find the Bug or Problem... best regards GermanUser Share this post Link to post Share on other sites
GermanUser 0 Posted October 24, 2009 Hi, maybe have anyone a idea about my problem? Share this post Link to post Share on other sites
GermanUser 0 Posted November 3, 2009 So, thanks for no help and no response from Support. I´ve changed my System an the Money i´ve payed for Diginet5.2 to be clean from a cracked i have learned the hard way. if anyone have a runnging System, don´t changeto Diginet 5.2 and pay for it. that´s my cognition. Thanks GermanUser PS: If my experience that i wrote here goes to a suspension of this Forum, it will be. Share this post Link to post Share on other sites
heloder 0 Posted November 3, 2009 I'm sorry for your trouble. I asked that you work with our support department and you declined. You did not respond to any of our email. The piracy of the Kodicom product prevents us from helping you in a public forum. We can not, and will not assist those who steal from us. Share this post Link to post Share on other sites