gbholzer 0 Posted October 15, 2009 We have a 2008 card and running V8.2 We had a company servicing our system who has now gone out of business. To remotely login using multicam it was directed thru their website which is now offline. They are unreachable so I cannot get any help from them. I want to reset our internet connection information but I am unable to find where this is done. Any help would be much appreciated. Gary Share this post Link to post Share on other sites
Guest Posted October 15, 2009 We have a 2008 card and running V8.2 We had a company servicing our system who has now gone out of business. To remotely login using multicam it was directed thru their website which is now offline. They are unreachable so I cannot get any help from them. I want to reset our internet connection information but I am unable to find where this is done. Any help would be much appreciated. Gary Hi! Go to Internet explorer and write http://www.whatismyip.com Then you will see your external ip adress But maybe they have used a different then the standard port for external connections, but try to find out a bit and feel free to PM me for more help, since not always smart to post ip adresses etc in public. JD Share this post Link to post Share on other sites
Guest Posted October 16, 2009 I think that you can try this one first and see if you succed, the WEBCAM and MULITVIEW is pretty much the same, but a bit different ActiveX, but other then that everything is pretty much the same method to make it work, same ports, same ip etc. http://www.geovision.com.tw/geovisionwww/ftp/FAQ/doc/WebcamSOPv8120.pdf Try that one and post back if you get problems, it is pretty much strait forward except NAT in the MODEM and/or ROUTER FIREWALL settings. So you can try this pdf how to first. Good Luck! JD Share this post Link to post Share on other sites
