Help with viewing over the internet it worked before not now

[robkey 0]

Hi, I have a CCTV system with a dvr and I finally am able to view it remotely from every computer. Both at my home and office and even in Bangkok..(I'm from the USA)

I can still view everything except at my house...My desktop get a no stream error message and so does my laptop...Any idea why I can view this remotely at home anymore?

 

Help..

 

I check the browser setting and they seem to be ok.....

 

Thanks

[shoreviewsecurity 0]

What IP address are you using to try and connect to the DVR on your network?? I suspect you are using the public IP address and your ISP does not allow traffic out and then in at the same time. Most DSL ISP's prevent this.

 

Typically by using the IP address of the DVR in your browser on your local network will allow access internally.

 

Hope this has helped.

[robkey 0]

What IP address are you using to try and connect to the DVR on your network?? I suspect you are using the public IP address and your ISP does not allow traffic out and then in at the same time. Most DSL ISP's prevent this.

 

Typically by using the IP address of the DVR in your browser on your local network will allow access internally.

 

Hope this has helped.

 

I used dyndns to set up a "static IP" I can still view from other comuters (around the world) except at my house. I am trying to view my business over the internet (not at the same location as my house). I don't know why my house is the only place I have problems remote viewing....Sorry if I'm not super tech savoy.....

[shoreviewsecurity 0]

Maybe something changed in the network set up at your business. Port forwarding configuration.

 

I have seen when employees do not want to be monitored and have access to the router config will change it so you can't get in.

 

Have you tried from somewhere other than your home today? Do you by chance have any wireless routers in close proximity to where you are that are not secure that you could log into and test?

 

If not, PM me your dyndns info and I will try from here. If not, I understand.

 

If nothing at all has changed then I am personally at a loss with this one especially if you were able to gain access before.

 

Strange

[rory 0]

What DVR is it?

What OS is on your Home PC and is that different from the others?

Only in the Browser? If yes then perhaps its a browser setting.

 

If you have XP try and telnet to it; Start, Run, CMD

telnet IP PORT

 

if screen clears it is ok. otherwise it will say error connecting etc.

 

If it actually cant connect to the DVR port then it could be a port that is blocked by your ISP for your home.