hello need help here

[ademco 0]

i have a DVR AV760M.. when i try record the it will system eror 01-000.. then it will restart.. what will i do?

[scorpion 0]

Which error code did you say?

 

1) SYS ERR 01-YYY #define SYS_ERR_AV087_ERR..................Compression error

........................YYY=000.........................................................Audio chip error

........................YYY=001- AV087.............................................Chip for ch 1-4 error

........................YYY=002- AV087.............................................Chip for ch 5-8 error

........................YYY=004- AV087.............................................Chip for ch 9-12 error

........................YYY=008- AV087.............................................Chip for ch 13-16 error

........................YYY=003(001+002).........................................Chip for ch 1-4 & ch 5-8 error, ect

2) SYS ERR 02-XXX #define SYS_ERR_AV087_BUF_FULL...........Buffer is full

3) SYS ERR 03-XXX #define SYS_ERR_AV087_BUF_EMPTY........Buffer is empty

4) SYS ERR 04-XXX #define SYS_ERR_IDE_ERR IDE..................IDE interface error

5) SYS ERR 05-XXX #define SYS_ERR_SCAN_DISK....................Disk scanning error

6) SYS ERR 06-XXX #define SYS_ERR_TOP_FAT_ERR...............File system error

7) SYS ERR 07 (including 08, 09, etc.)-XXX #define..................HDD error

 

 

 

 

 

http://scorpiontheater.com/cpcamtechsupport.aspx

Edited October 24, 2009 by Guest

[scorpion 0]

Try to do a hardware reset.

 

http://scorpiontheater.com/reset.aspx

 

What do you think?

[ademco 0]

thanks i will try..

[ademco 0]

i tried hardware reset but still there's a error..

the error was

..................YYY=001- AV087............................Chip for ch 1-4 error

[scorpion 0]

The IC chip that it identifies is bad.

 

Is this a new DVR? Can you take it back to the sellar for a warranty issue?

[ademco 0]

thanks for the info.. it really help me..

[Netsecurity 0]

I have seen this issue in a lot of the 4ch Cpcam/Avtech DVR's

 

There is an issue with recording in Super Best Quality, lower it down to best clear your drives and see how it goes

 

Cp/Av state that the latest firmware fixes the fault but i still have two units away back to them with the latest F/W on them that are still doing it.

 

The only fix i have found is Bring them back to best and clear the drives.

 

Regards

Robin Fleming

Service Manager

Net Security Wholesalers