neocronos 0 Posted December 24, 2009 Hello everyone. I work as electronical technician and some days ago, I took a job for repairing several surveillance cameras that were failing. I first thought that I could manage the situation because it seemed to be only minor and electrical issues. It happened that someone turned the power off, the computer shutted down and when the power came back, the software (Diginet Site) wasn't showing the captures, as it was a while ago. At the startup, the program said that there had happened a wrong closure and it began to re-inicialize itself (it took a long while). I also noted that it wasn't showing - either - the stored video, but that's not an issue because it is not needed. I checked the video signal and is ok. The drivers are fine too. I searched through Diginet Site user manual, but I couldn't find a way for bringing the video back. I'm hoping to find some help here. I'm not a pro with these topics but I'm good with following sugestions Some info: - Windows XP - Average hardware. Enough free space. - Diginet 4.110 - Cheap (but good) cameras with simple video signal. Thanks! Share this post Link to post Share on other sites
neocronos 0 Posted December 25, 2009 Uhm guys, anyone? Happy christmas! Share this post Link to post Share on other sites
neocronos 0 Posted December 27, 2009 Does anyone know where can I find more information or help to solve the problem? Share this post Link to post Share on other sites
rory 0 Posted December 27, 2009 Hi, dont know but you might have to wait until after christmas holidays when people are bored, to get a reply. I dont know the DVR personally so cant really help. Share this post Link to post Share on other sites
heloder 0 Posted December 27, 2009 I would point to the software. That version was never a release. It was only used with the copy boards from China. Your customer is using pirated software. Share this post Link to post Share on other sites
neocronos 0 Posted January 4, 2010 Thanks for the help. It was, indeed, the software. I re-installed it and problem solved. Thanks again. Can be closed. Share this post Link to post Share on other sites