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Jonay

GV-1240C: "This software is incompatible with your location"

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Hello everyone. I'm just new here, at this forum. I work for a spanish CCTV an security-related business. We've got quite a few GV Systems installed, and I'm the one charged with troubleshooting them.

 

Well, I've got an issue with a GV-1240C equipped PC. I built it based on a Asus P5ND, following one of the PDFs that Geovision supplied with certified components, so I assume it is not a hardware issue. The server works flawlessly for about ten hours, and then I get an error that shuts down GV monitoring software: "This software is incompatible with your location". It is 8.31 Multicam Suveillance System, provided by Geovision, knowing that it would be used here, in Spain. It crashes, but when I reboot the system, all works OK again.

 

Any idea of what can I try to stabilise the system? I thought "downgrading" to older GV Software, but I'm not very sure which version would be more reliable in spanish.

 

Thanks everyone. Bye.

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Get the 8.3.2 software and that should take care of the problem. Pulled my hair out with that one.

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I have that problem all the time ( like every 2 weeks) where my system gives me that message and it aint working until i do a reboot.

 

I have the latest version 8.3.3

Called up my supplier he claims that I need to reflash my computer and install geo before installing updates ant anitvirus.

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There is a 8.3.3? Missed that one. What is the name of the geo usa company? Can't remember. Thanks

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