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Help! Kodicom 4.11 remote client

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I have a DVR that remotes in locally OK, however when offsite cannot connect. Spoke with cable provider, linksys, & DVR dealer. All had me troubleshoot router settings for days with no luck. There must be a structured, step by step checklist????? Any direction or help is much appreciated.

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I haven't gotten offsite networking to work yet either, but you'll need to set the DHCP setting just exactly perfectly right. The manual won't help you though.

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