msarko 0 Posted May 10, 2010 I have problems installing drivers on my computer (HP 8000 Elite)! Sound driver won't install! Have exclamation on GV650(s) Audio #A and #B Error code 10. This device cannot start Is this a compatibility issue?? Share this post Link to post Share on other sites
g00fy 0 Posted May 10, 2010 try changing the PCI slot to another. If that doesn't help, check the card in a nother PC. If the card is ok, reinstal the drivers. What version of software do you use? Is your card genuine? AFAIK this sould not affect the system, you still should be able to record viedo. Share this post Link to post Share on other sites
msarko 0 Posted May 10, 2010 The card is god, it works on older PC! I tried in couple new HP machines, same error! i reinstall drivers countless times, also fresh installation of XP SP2 and SP3. Also i try every slot in PC, it was the same and i shut down almost every device in BIOS that i don't use! the error is still here Share this post Link to post Share on other sites
rory 0 Posted May 10, 2010 Yeah first question is the card genuine? If not then even though it works in other PCs, the drivers are hacked and can have undesirable effects on some computers or chipsets. Seeing as thats an Intel Chipset but a Q45, check the chipsets of the other PCs you tried it in, perhaps they are older ones. Hacked drivers might not work on the newer chipsets. if it is really a genuine card then perhaps its a compatibility issue with something else on that PC, or the motherboard, as it is probably a customized bios by HP as well. Also make sure it is the right firmware etc, if its an older card, cannot use 8.3 for example. Share this post Link to post Share on other sites
msarko 0 Posted May 11, 2010 How can i figure out if card is genuine or not? I used driver from version 8.12 i have original CD with software! Share this post Link to post Share on other sites
g00fy 0 Posted May 11, 2010 send us a photo of the card, does it have hologram on it ? does it have serial number ? try registering your card on geovision website, they will tell you if it is genuine or not. Share this post Link to post Share on other sites
msarko 0 Posted May 12, 2010 Thanks for reply Here are pics of the card! Share this post Link to post Share on other sites