Problems with green screens on viewlog Windows 7 GV Vs 8.31

[cctv_down_under 0]

I have a problem with a dvr that is windows 7 - the view log only shows video as green squares, I have tried the following.

 

Using the remote viewlog on the DVR itself - same problem

 

Using the rmote viewlog on another non windows pc - works fine.

 

Running codec reg on the DVR - same problem

 

I tried downloading the codec from the web viewer download page - but noticed that it fails to run the codec.exe.

 

Is this a Windows 7 issue, pretty sure it is as the web viewer and multiview all work ok

[rory 0]

is this the Remote Viewlog or the actual DVR view log?

Also, what version DVR software, what version Multiview and Remote Viewlog software, and is it the DVR that is Win7 only, or what OS is on the client computers?

Is every user an Admin?

[Ted 0]

I had this problem when viewing in windows media player but under XP. Open the Windows Media Player, go to Options, click performance. Reduce video acceleration, you may have to reduce to minimum.

[cctv_down_under 0]

The DVR is Windows 7 the clients were XP - the version is 8.31 I have resolved the issue by re-installing the software, seems the codec install got corrupted

[tommyt 0]

Yes, I have had a similar issue on a WIN7 client - codec issues usually lead to green screens.

[cctv_down_under 0]

Yep onlly happens on Win 7 - tested again

[kronix2003 0]

hi, did you recover the files that were played in green? or did you loose them?

 

im having this green playback problems on viewlog

 

using windows xp sp3

 

 

i can see the preview mode ok but playback is messed up.. i just dont want to loose a file

 

 

thanks!