Controlling PTZ camera over the internet

[fredlo 0]

DVR: AVTECH KPD 673

Camera PTZ: PELCO-D, 2400 bps

 

I can control the camera without problem locally with the remote control, I can control fairly well the camera locally via the IE interface.

 

My problem is that using this IE interface in a distant location via the Internet : movements are difficult to obtain and when I manage to turn/zoom, the camera goes to an extreme position: continuous turn left or right, zoom max or mini but no intermediate. It is very difficult to achieve step by step the desired location/zoom. It seems that the DVR is receiving an instruction that I keep pressing the button while in fact i just press it once. What can i do to improve?

 

Also, is it normal that the presets only record the X,Y position but not the zoom factor?

 

Thanks.

[fredlo 0]

bump

 

Am I the only one having issue controlling a PTZ cam over the internet on an AVTECH DVR? Maybe my unit is faulty. I reset it several times with no improvement in the control.

[WendyT 0]

I am havin the same problem here. When I turn the PTZ left, it keeps on turning to left. I wonder if anyone can help me too...

[jhonovich 0]

I have not used an AVTECH DVR but problems with controlling PTZs over the Internet/WANs is common.

 

I am guessing that there is insufficient bandwidth and because of that packets are being dropped. Those dropped packets may impact the signaling controls for the PTZ.