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Hi, I need a little help with a brand new HRDP performance series dvr working with the FVMS software, I`ve configured the dvr to work with the alarm input and to make a 20 sec video with each alarm (10 sec before and 10 sec after the alarm is received). I need to make a 20 sec AVI video with each video generated by the alarm input. I`ve tried to make a network backup and then to export the file as an AVI file but the program generates a continuous AVI video if someone have any information about this, please help me, or contact me to my e-mail address (demian.matthews@domonet.com.ar). thanks.

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Hi Demian,

 

Try using the "Save" function in the search page: If you right-click on the HRDP in your device list, and navigate to the time you want to save, you can click "Save" and choose to export as an AVI.

 

Let me know if this works for you.

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