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pelco dvr loss of setup, can anybody help?

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when i try to acess my settings my dvr automatically shuts down, this happened after i tried to re install my software and if the software was already existing it would just skip and add anything missing, it then said a fatal error has occured. If there isn't a way to get the set up back is there a way to get to the desk top from the video display image? When it is turned on it just goes right to the video image screen and there is no way to get to the desk top to try to fix the problem because i have to go to the set up to get to it. Does anybody know what i can try?

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