roger_roger 0 Posted July 10, 2010 Hi all I have an avc791A DVR. I have installed video viewer. I am able to view the cameras from this video viewer but iam not able to download the videos recorded on the HDD of dvr. when i click backup button on DVr it shows "Failed to get device parameters" . Please guide me. Share this post Link to post Share on other sites
zby 0 Posted October 27, 2010 Hello. Just download the newest software version and all should be ok: [edit by mod-unknown exe removed] Regards. Share this post Link to post Share on other sites