remote viewing HDR-16RP dvr problem'///s

[Colm 0]

have a new Hunt dvr and having problems understanding the remote view setup

 

i have forwarded the port 80 for http access and tested it open, and reckon iv'e the firewalls sorted

 

the dvr is connected to the router- KCorp KLS 5810 with an ethernet cable which has a static IP address

 

 

trying to test the IP address is open or connectable with a "webSitePulse server test "in a different location from dvr" but not sure which address to put in to test it with?

the dvr network page has

Http port 80

IPADDRE

Netmask

Gateway

DNS1

DNS2

any help would be greatly app.

[Harrar 0]

trying to test the IP address is open or connectable with a "webSitePulse server test "in a different location from dvr" but not sure which address to put in to test it with?

the dvr network page has

Http port 80

IPADDRE

Netmask

Gateway

DNS1

DNS2

any help would be greatly app.

 

The easiest thing to do is on the DVR's network page, make sure DHCP is set to ON. The router will set all the appropriate data into the DVR. Next you'll have to go into your router and set the DVR as a Virtual Server in the network to forward port 80 requests (or whatever port is being used for your model).

 

Depending on the model DVR, you may need to forward more than port 80. HVR and HVRM models only need 80 but HMR and HJR use 7000 and the HJR 16 channel uses 80, 1104 and 9999 which ave to be forwarded also.

 

Once done, you should be able to access the DVR remotely by typing in the static IP assigned by your ISP.

[Colm 0]

Hi yeah thanks for taking the time , its a Hdr-16RP just reading through the manual and it saying for FTP port defaults at 21. and in RTSP setup port 554 then RTP start port 1024 .... end 10000

do these all need forwarded and setup for normal operation ?

 

one other thing the dvr came with the hhd screwed in already, does it need formatted? cause although its recording it wont backup to dvd, or it doesn't even show the backup process while its backing up to the usb pen which it does back up too eventually

am wandering is it the firmware upgrade maybe?

haven't tried both as i left the place on friday evening and can't get in again till monday this is my first DVR setup remotely and if i can master this one with a bit of help I should be good for the rest

 

all help is very much appr.

[Harrar 0]

For normal basic operation, you don't need to worry about the ftp, RTP or RTSP ports.

 

As for the hard drive, it shouldn't require format.

[Colm 0]

a right so unless its the windows firewall/ antivirus firewall then it must be behind another router ?

there is a computer system or server in the offices wander could that be the problem

[Harrar 0]

a right so unless its the windows firewall/ antivirus firewall then it must be behind another router ?

there is a computer system or server in the offices wander could that be the problem

 

Not necessarily another router but if there's another server on this network, definitely change your http port. Try 82 or 8282. Just remember to add the port to your static IP address when you type it in to access the dvr i.e http://XX.XXX.XXX.XX:82

 

Is your router's Ethernet port plugged directly into your ISP supplied modem? Is this a fairly large operation with numerous computers attached? Is there an IT person that may have to assign specific IP's to the devices on this network and open ports for your line?

[Colm 0]

Hi there back in here now and I have put in the 8282 into the dvr, I put in the IP Installer set up disc and it seems to be talking to the router

not sure about the router it has another ethernet cable plugged into it alright, going round to my house here to check see if its working

 

thanks i'll let you know either way

[Colm 0]

still nothing, whats the static ISP is this the 192.168. .., ., sorry just not sure as its my first setup

anyway tryed the 192.168. .. . :8282 its not working either

 

have a double router tester i'll go test that

[Harrar 0]

In your initial post, you stated you had a static IP. I assumed you meant your Internet Service Provider set you up with and you're paying for a WAN IP address that doesn't change as opposed to a Dynamic IP which changes occasionally (and costs less). The 192.168.X.X you mentioned in your last post is a LAN (local area network) address. It can only be used to access your DVR from other computers on your local network ot remotely. If you do not have a static IP, you'll need to have some type of DDNS service, such as DynDNS, running to keep your dynamic IP address updated to the DVR.

[Colm 0]

Came round at lunchtime and the DVR is viewing remotely which i thought was great untill i went back around and the internet isnt working on the office computers which connect into the router also, and now i cant view remotely either, the laptop doesnt even connect that i set the dvr up on..

so been looking in the router menu and the only thing i turned off was I changed the DHCP server off , cause its static, anyway the router doesnt seem to obey commands i give it any more.

wander is the router broke cause maybe the system/computer and the dvr loaded up in the same IP somehow (probley my doing)

un real

[Harrar 0]

Unless all the computers connected to the router have their own LAN IP (static) addresses assigned to them, they will not be able to communicate with the WAN so turning off the DHCP server in the router denied them addresses to communicate with the outside world. To access your router you'll have to set up one of the other computers on the network with an address of 192.168.1.20, say, and then type in the router's address to access it. On one of the coumputers on the network, go to Control Panel, Network Connections, Local Area Connection, Properties. Select TCP/IP and check the radio button to use the following IP. Remember to set the Default Gateway to the router's address (192.168.1.1) Click OK and OK. Right click Local Area Connections and select Repair. You should now be able to access your router and turn the DHCP server back on.