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b.m.s

need help on AVTECH FTP backup and email alerts problem...

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hi all, i have difficulty in ftp backup - email alerts and need (lot) advice ...

 

i use avtech type avc751 dvr (h.264 - 4ch - firmware 1034.1014.1015.1016) with the following data:

NETWORKING SECTION SETUP :

- Static ip address : 192.168.1.10

- Gateway : 192.168.1.1

- Netmask : 255.255.255.0

- Web port : 80

- FTP user name : admin

- FTP password : admin

- Port : 21

- Directory : (my computer specified directory)

- Mail server : 64.4.20.184 (hotmail.com ip address)

- Port : 25

- Mail from : (my hotmail id)

- Ssl encryption : Yes

- User : (my hotmail id)

- Password : (my hotmail password)

- Email address : (my gmail id)

 

DVR SECTION SETUP :

- Detection / LS / SS / TS / Alarm : ON / 7 / 3 / 2 / off button

- Records / Quality : CIF / NORMAL

- Alerts : ALL ON / duration 5

 

and I used a Linksys WAG120N modem with a single data port forwarding as follows:

(Application / External Port / Internal Port / Protocol / Ip Address / Enable)

- HTTP / 80 / 80 / TCP / 192.168.1.10 / YES

- FTP / 21 / 21 / TCP / 192.168.1.10 / YES

- SMTP / 25 / 25 / TCP / 192.168.1.10 / YES

 

My ISP had a dynamic IP address that was already connected with DDNS and can do a remote-access with Video Viewer...

 

BUT by setting the above data, FTP-backup and email alerts always failed... I already tried to downgrade or upgrade the firmware...BUT (once again) found difficulty in obtaining the required files...

 

desperately needed aid ... thank you in advance ...

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