Axis 215 goes offline - any ideas?

[magohn 0]

Hello all,

i have a 9 month old outdoor Axis 215 camera that has worked perfectly for the last 9 months. In the last few weeks it seems to be going "offline" and disappearing from the network. If I unplug/replug the camera back into the wall socket the camera comes back online. It will stay online anywhere from 20 mins to a full day going offline again.

 

Any ideas?

 

Thanks for your time!

[thewireguys 3]

Call Axis support they are very good.

[magohn 0]

Will do - thanks!

[bricor 0]

Check all the devices on your router to see if any are conflicting with each other (simliar IP's).

 

Are you using DHCP or assigning them manually?

 

I had an issue once where my dvr was going offline. All my devices in the house except 1 had DHCP set to auto. The IPs were all different but 2 were close. I cleared them, set all to use DHCP and the problem went away.

[magohn 0]

Thanks all - turns out I fixed it accidentally. I had to re-route some CAT5 cabling and since then its been perfect. One of the cables went to the Axis 215. Im guessing a bad connection someplace in the cable.