Can't connect to multiview

[Todd 0]

I have a sonic wall. The ports have been opened. If I put in the IP, I hit the sonic wall. If I use the multiview software, it says it can't connect to the server. If I put in a wrong password it says wrong password.

 

Because of the password, I think I'm hitting the geo server.....why won't it connect?

[rory 0]

make sure windows firewall has all the ports added if it is enabled.

[Todd 0]

On both computers or just geo?

 

The Geo one is. I don't think the home pc is set that way however.

[rory 0]

just the Geo computer.

 

What ports did you forward? Does it work across the local network?

 

Also, try to telnet to the ports to see if they are really open.

If no telnet on your version of windows then try this:

http://www.websitepulse.com/help/testtools.server-test.html

[Todd 0]

It's on a network. We forwarded 4550, 5550, 6550 and 80 I believe.

 

I do not have control to my sonic wall (stupid activant requirement). I can view multi view inside the network however on another computer.

 

I'll try that link and report back. Thanks.

[Harrar 0]

Try opening port 3550 (TCP Remote View Server Port). I'd also open 5066 for remote playback.

[rory 0]

for multiview all you should need is the command, data, and http port, audio port only if using audio.

[Todd 0]

Ok, false alarm. I was tricked. The told me the sonic wall had been opened and it hadn't. Once we got the ports forwarded, all is working well.

 

Secondary question. When I use multiview either on the network or from another location outside using the internet, I only get about 9-11 fps per camera. I can understand when using the internet but not in house on the network.

 

Any way to fix that?