sant12345 0 Posted October 10, 2010 Hi friends, Recently i have installed CCTV system to my customer location(Factory). They are not happy with the quality of video over internet. we have installed standard quality camera and DVR. Camera specification: ---------------------- * Sensor Chip 1/3" SONY SUPER HAD / SONY 11X DSP * Picture Element NTSC: 768 (H) × 494 (V) * PAL: 752 (H) × 582 (V) * Scanning Frequency NTSC: 15734Hz (H), 60Hz (V) * PAL: 15625Hz (H), 50Hz (V) * H. Resolution 520 TV Lines * Illumination Color mode automatically switches to B/W mode under 5 Lux * 0.05 Lux without IR light ; 0 Lux with IR light * IR Led 48 pcs (IR Wavelength : 850nm) * IR Distance 30 Meters * Water Resistant IP 67 * Synchronizing Internal Sync., 2:1 Interlace * Back light Compensation AUTO * Auto Gain Control AUTO * Auto White Balance AUTO * S/N Ratio More than 50dB (AGC OFF) * Gamma Correction 0.45 * Electronic Shutter Auto【1/60(50)~1/100,000】 * Video Output 1.0Vp-p75Ω * Lens Mount 6 mm Standard Board Lens (4, 8, 12 mmOptional) * Heater Function Optional - ON -> 0 ℃ ; OFF -> 5 ℃ * Blower Function AUTO - ON -> 40 ℃ ; OFF -> 25 ℃ * Power DC 12V/ 1A For IR ON (DC12V/AC24V Dual Power Option) ; AC90~240V Switching * Power Optional * Dimension/ Weight 103 (W) x 92 (H) x 188(D) mm ; 800gs * Operating Temperature -10℃~+50℃ DVR Specification: ---------------------- Compression H.264-Video ; ADPCM-Audio OS Linux 2.6 Embedded Multiplex operation Octaplex operation Record , Live , Playback , backup , Controller , Network , GPS , POS Live Display NTSC 30-fps x 16 CH @720x480, PAL 25-fps x 16 CH @720x576 Recording Playback NTSC 120-fps @720x480 , 240-fps @720x240 , 480-fps@360x240 PAL 100-fps@720x576 , 200-fps @720x288 , 400-fps @360x288 Split Screen 1/4/7/9/10/13/16 CH Live Digital Zoom X2 , X4 Watermark YES Recording mode Manual , Schedule , Motion Pre-record 0-60 seconds Post-record 0-60 minutes Playback Search Video loss , Alarm , Event , Date/Time , Smart search Main monitor BNC x 1 Call monitor BNC X 1 VGA VGA D-SUB x 1 (build in) Motion detection Support configurable detection area & sensitivity Audio 4 in 1 out Trigger Video loss , Motion Event log YES Multi-Lanuage Chinese / English / Japanese / French / Spanish / Poish / Russian / Turkish / Greek / Portuguese / korean / Italian... System recovery A Auto power on after power loss HDD 2 set of 3.5" SATA HAD , or one HDD change DVD connector for external 1~5 Raid storage Password Security 3 level password protection RS-485 PTZ CONTROL Backup USB 2.0 , SATA HDD , DVD-RW Protocol TCP/IP , HTTP , PPPoE , DHCP , DDNS , FTP , TSP Web Remote setup , backup Remote software upgrade I.E software for Multiple DVRs control ( 64CH Display on screen) Reomte user up to 8 user Mouse YES IR Remote Controller YES GPS / POS Support Support via connect RS485-R232 converter Dimension 350 (W) x 345 (D) x 58 (H) mm Power AC90-264V Switching power , 80W Max. (with 2 HDD) Also i have used ASTEL RG59 cables with 95% copper for communication Request you all to please give me a feedback about the products used. I hope this configuration is more than enough for a plant/factory. Tell me where is the problem, or if everything is OK then why video quality is poor over internet. Will appreciate your quick response. Regards: sant Share this post Link to post Share on other sites
tti-plus 0 Posted October 11, 2010 How many cameras and what kind of internet are they using Share this post Link to post Share on other sites
sant12345 0 Posted October 14, 2010 16 cameras with internet speed 3 Mbps Share this post Link to post Share on other sites
Soundy 1 Posted October 17, 2010 The specs listed don't really mean much - they sound like any number of no-name offshore products out there that may or may not actually be of any quality. Do any of these things have actual make/model numbers? Share this post Link to post Share on other sites
Kablooie 0 Posted October 18, 2010 They are not happy with the quality of video over internet. - Is that when viewing live or recorded video? - What record settings are being used? CID, HD1, D1, etc. - How many cameras are being viewed simultaneously? - Is remote viewing being utilized at more than one computer at the same time? - You stated "internet speed 3 Mbps". Is that upload or download? What are the bandwidth specifications from both sites (upload and download)? - Is there a setting on the DVR that controls Internet upload speed? - Can you post a sample video? Share this post Link to post Share on other sites
Soundy 1 Posted October 18, 2010 They are not happy with the quality of video over internet. - You stated "internet speed 3 Mbps". Is that upload or download? What are the bandwidth specifications from both sites (upload and download)? Also, is that the ISP's CLAIMED speed, or is that ACTUAL speed? If you're on DSL, you do start to lose bandwidth beyond a certain distance from the head-end. Use a site like www.speedtest.net to check your ACTUALY upload and download speeds. Share this post Link to post Share on other sites
tesc_cctvpro 0 Posted October 20, 2010 It is not often that you are going to get the same quality of video over a network as at the local machine. If the dvr you are using doesn't have dual streaming facilty - a seperate stream for network, then even more so problematic. If there is a seperate stream facility for network then you need to reduce the bit rates and picture resolution settings. Network transmission is always a trade off between quality, speed and bandwidth capacity. Unfortunately too many vendors lead customers to believe you can just plug 16 cameras into a network and all is well - we have customers ask us to remove the cctv system from their corporate networks due to the effect the load has. H.264 compression is fine, but it comes with a premium on the client PC side as H.264 will require more processing power than the other network unfriendly codecs. Image quality can differ from monitor to monitor as well. Some monitors are just awful. usually we reccomend running CCTv video on a seperate parrallel network. Of course you just may have a poor DVR. Many people buy cheap and find that the product was well valued - low value that is Share this post Link to post Share on other sites
leeline88 0 Posted October 27, 2010 learned so much from here. Share this post Link to post Share on other sites
Kablooie 0 Posted October 28, 2010 Too bad sant12345 never responded with more information on how (or if) the issue was resolved. Could have learned alot more. Share this post Link to post Share on other sites