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Help with Bosch Desa XL 120 FPS DVR

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I hope someone here can help me with an issue. Or point me in the right direction. I have 5 Bosch Desa XL 120 FPS DVRs. They are the DR216150. These are running machines. But when they load the camera software I need a login user name and password. I have no idea how to get past it. Bosch has not returned my emails. If anyone has an idea please let me know.

Thanks.

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