bigcatbobcat 0 Posted November 8, 2010 I'm doing my first big install and I'm racking my brain trying to think what I need to ask the end-user about his needs and expectations so I won't be coming back every couple weeks. Not that I don't want to, I just want to be thorough up front and have my i's crossed and my t's dotted if you get my drift. Here's what I've come up with so far: 1) Schedule - First Employee arrives to final one locking the door and any over-night clean-up? 2) Users - My DVR has 3 levels, who and what do you want to have what access to, what are their names and I guess I'll set them up with generic passwords 3) Sort of a sub-question of Users, what if any areas do you want to be covert, not generally accessed by "operator" would be reserved for "administrator" or "manager" 4) Who is your IT guy and when can we get him here to do his side of things (IP assignments and port forwarding, NTP server, etc) I feel like there is more but I just can't think of it... Looking forward to hearing from you wiley veterans and experienced installers....thanks in advance! Share this post Link to post Share on other sites
SEANHAWG 1 Posted November 9, 2010 You may want to instead get your "i's" dotted and your "t's" crossed. Share this post Link to post Share on other sites