Jeffrey 0 Posted November 24, 2010 I've had my new Avermedia DVR for a few weeks now without a problem. One day I go back into the office and all cameras have these lines going through the screen. Any ideas? Here is a link to the video of what it is doing: http://s228.photobucket.com/albums/ee267/8100Power/?action=view¤t=3ed8c647.mp4 Share this post Link to post Share on other sites
tomcctv 190 Posted November 24, 2010 I've had my new Avermedia DVR for a few weeks now without a problem. One day I go back into the office and all cameras have these lines going through the screen. Any ideas? Here is a link to the video of what it is doing: http://s228.photobucket.com/albums/ee267/8100Power/?action=view¤t=3ed8c647.mp4 Hi that looks like a monitor problem (lines are going across quad picture) could be a bad vga lead or monitor has a problem. test with another monitor first. Share this post Link to post Share on other sites
Birdman Adam 0 Posted November 24, 2010 Yea, looks like you have a problem with the monitor. The lines are going across multiple camera views at once. That wouldn't happen if the actual cameras were at fault. I would make sure all monitor connections are firm, and then try another monitor; this one may be going bad. Share this post Link to post Share on other sites
kccustom 0 Posted November 25, 2010 (edited) Nothing wrong with the monitor, I have the same thing and Avermedia is aware they are sending me a new board Monday 11/29/2010 I have been talking with Jay Lyons (Jay.Lyons@avermedia.com) and he said it was something heat related but he didn't elaborate. The unit I have is the EH5108H, second one actually. Right now I am pretty disappointed but customer service has been so good I haven't jumped ship yet. click pic for video Edited November 25, 2010 by Guest Share this post Link to post Share on other sites
Soundy 1 Posted November 25, 2010 I've seen something like that on a CRT that had a failing flyback I've also seen it on PCs with failing video cards. Since this isn't a CRT, I'd have to guess the latter: the DVR's display adapter is flaking out. Share this post Link to post Share on other sites
kccustom 0 Posted November 25, 2010 I don't know what it is, all I know is Avermedia says they have a fix, I will take a pic of what they send me. (They hated that I said the Q-see I had worked better ) The video I posted is backed up off the network so it is recording all those messed up artifacts. The DVR actually thinks it is motion so I had to disable all motion alerts/recording. Share this post Link to post Share on other sites
Jeffrey 0 Posted November 25, 2010 Thanks for the info. I'll try the suggested options first an then call them if I don't relsolve it. I have the same unit. Share this post Link to post Share on other sites
tomcctv 190 Posted November 25, 2010 Nothing wrong with the monitor, I have the same thing and Avermedia is aware they are sending me a new board Monday 11/29/2010 I have been talking with Jay Lyons (Jay.Lyons@avermedia.com) and he said it was something heat related but he didn't elaborate. The unit I have is the EH5108H, second one actually. Right now I am pretty disappointed but customer service has been so good I haven't jumped ship yet. click pic for video dont understand your problem ............ you say aver are going to send you a new board ??? .... i would have said no. all avers have 2 years warranty. send it back. your problem is on a camera view. the demo of the ops video the problem is on the screen Share this post Link to post Share on other sites
kccustom 0 Posted November 25, 2010 Nothing wrong with the monitor, I have the same thing and Avermedia is aware they are sending me a new board Monday 11/29/2010 I have been talking with Jay Lyons (Jay.Lyons@avermedia.com) and he said it was something heat related but he didn't elaborate. The unit I have is the EH5108H, second one actually. Right now I am pretty disappointed but customer service has been so good I haven't jumped ship yet. click pic for video dont understand your problem ............ you say aver are going to send you a new board ??? .... i would have said no. all avers have 2 years warranty. send it back. your problem is on a camera view. the demo of the ops video the problem is on the screen Its is the exact same problem as the op, mine does the same thing across all the channels I just posted the one because it is easier to see. I would send it back but I am already out 30 bucks shipping for the first one I sent back, I requested that they just send the new board so it would be cheaper for me. Here is another video with all channels. Share this post Link to post Share on other sites
tomcctv 190 Posted November 25, 2010 Nothing wrong with the monitor, I have the same thing and Avermedia is aware they are sending me a new board Monday 11/29/2010 I have been talking with Jay Lyons (Jay.Lyons@avermedia.com) and he said it was something heat related but he didn't elaborate. The unit I have is the EH5108H, second one actually. Right now I am pretty disappointed but customer service has been so good I haven't jumped ship yet. click pic for video dont understand your problem ............ you say aver are going to send you a new board ??? .... i would have said no. all avers have 2 years warranty. send it back. your problem is on a camera view. the demo of the ops video the problem is on the screen Its is the exact same problem as the op, mine does the same thing across all the channels I just posted the one because it is easier to see. I would send it back but I am already out 30 bucks shipping for the first one I sent back, I requested that they just send the new board so it would be cheaper for me. Here is another video with all channels. Hi you do not have the same problem at all. is your dvr on a network ??? if you play your video demo you will see your getting text. you can see it on porch cam/ garage. / back yard street. cameras. is you dvr networked. also what is your pictures like on vga out ? Share this post Link to post Share on other sites
bpzle 0 Posted November 25, 2010 Kccustom let me login in to his dvr. The artifacts show up in live view, and archived video on my PC as well. The dvr is recording this, even detecting it as motion activity... on multiple cameras. It is indeed an issue with the dvr. Share this post Link to post Share on other sites
kccustom 0 Posted November 25, 2010 It is the same on the VGA out as well, my question is: Why are on here on Thanksgiving? Well except for Tom I think he is in the UK. Share this post Link to post Share on other sites
tomcctv 190 Posted November 25, 2010 It is the same on the VGA out as well, my question is: Why are on here on Thanksgiving? Well except for Tom I think he is in the UK. on your demo i can see the motion lights. are you putting vga and the composit though the same monitor. Share this post Link to post Share on other sites
kccustom 0 Posted November 25, 2010 It is the same on the VGA out as well, my question is: Why are on here on Thanksgiving? Well except for Tom I think he is in the UK. on your demo i can see the motion lights. are you putting VGA and the composite though the same monitor. No, I only have a VGA monitor hooked up at the moment and I only use that when I am configuring something I cant do remotely. I just remembered that when I am on the set up screens I don't get any screen distortion. Share this post Link to post Share on other sites
tomcctv 190 Posted November 25, 2010 It is the same on the VGA out as well, my question is: Why are on here on Thanksgiving? Well except for Tom I think he is in the UK. on your demo i can see the motion lights. are you putting VGA and the composite though the same monitor. No, I only have a VGA monitor hooked up at the moment and I only use that when I am configuring something I cant do remotely. I just remembered that when I am on the set up screens I don't get any screen distortion. sorry kccustom. am getting a little confused. the video demo you have is composite view. how do you change screens from that to the set-up screen (which is vga) Share this post Link to post Share on other sites
kccustom 0 Posted November 25, 2010 sorry kccustom. am getting a little confused. the video demo you have is composite view. how do you change screens from that to the set-up screen (which is vga) The last one is recorded over the network with the console viewer. Share this post Link to post Share on other sites
kccustom 0 Posted December 5, 2010 Well since I kind of hijacked this thread I will follow up on the lines/artifacts I was having problems with. I have received and installed the new board from AverMedia and it is working like a charm. Click image for video. Share this post Link to post Share on other sites
kccustom 0 Posted December 5, 2010 Sweet camera! I know a guy, I can hook you up Share this post Link to post Share on other sites
ak357 0 Posted December 5, 2010 Sweet camera! Are u serious or sarcastic ? Do u really like this pix Share this post Link to post Share on other sites
bpzle 0 Posted December 5, 2010 For an inexpensie analog camera... ya that's pretty good Share this post Link to post Share on other sites
kccustom 0 Posted December 5, 2010 Sweet camera! Are u serious or sarcastic ? Do u really like this pix Ouch, now my feelings are hurt. That is pulled off the network, set to the widest I could get it and I don't think I have it perfectly focused. It's too dang cold to go out and mess with it now. I think that bug is creepy! Share this post Link to post Share on other sites
bpzle 0 Posted December 6, 2010 Lol don't worry about Alex, he's just jaded from megapixel. Share this post Link to post Share on other sites
