mcs 0 Posted December 23, 2010 I have just upgraded a GV1120 system to 2008, and 8.4 S/W Can't get the system to the see the I/O card (it's not the USB version but the rs485 one with Silver box), does anyone know where the driver is located, thanks in advance Share this post Link to post Share on other sites
mcs 0 Posted December 24, 2010 Waiting for Geovision support is like waiting for a tooth to get pulled... Do any of the experts here know where the drier is located? Or does no one wish to answer and help a friend... tia Share this post Link to post Share on other sites
rory 0 Posted December 24, 2010 Dont know, been years since I messed with that one .. but does it come up as recognized? Can you try and just install it as a regular com port? Then set that com port number in the Geo software? Share this post Link to post Share on other sites
mcs 0 Posted January 6, 2011 Damn, it's hard to get decent support from Geovision, I still do not have a suitable fix for this since the Upgrade (two weeks of back and throw emails to them) The error “Can not find new GV-IO Module: Address 1, in COM 1” issue comes up when the I/O trys to start. Geovison’s white paper said to unplug the inputs and re-plug them one at a time and format the address. http://www.geovision.com.tw/english/6_0_news.asp?stable=FAQ&sfiled=fsid&stable1=FAQG&sfiled1=fid&pno1=10&title=FAQ&gname=FAQ&pno=66 it seems the I/O's are working now, but the error still comes up I am seriously thinking of going away from geovision once again, I am over this lack of suitable support for this product... Share this post Link to post Share on other sites
mcs 0 Posted January 6, 2011 they want me to go to site which is 3 hrs driv return and take photo's of the I/O devices / setup I have given SN's for both rs485 card and I/O board, surely they can be tracked @ Geovision... I know they are old version modules, but I have purchased a GV2008 card and Geo ip cam, so expect some support with the upgrade. Everyone or anyone that knew about the product @ my distributor here in AUS was away or not around. Frustrated. Share this post Link to post Share on other sites
mcs 0 Posted January 6, 2011 Dont know, been years since I messed with that one .. but does it come up as recognized?Can you try and just install it as a regular com port? Then set that com port number in the Geo software? Yep devices are installed / remb it was an upgrade not a format so comms ports shouldn't have changed config... Share this post Link to post Share on other sites
Gator 0 Posted January 6, 2011 Have you looked at hardware manager for conflicts? Is the com port this is taking switched off in bios so the mainboard com isn't on? Share this post Link to post Share on other sites
mcs 0 Posted January 6, 2011 considering All I did was update the geovision card and SW, nothing should have changed, but yes I checked the hware mgr for conflicts / to also see if the device was installed and working (comm port) Share this post Link to post Share on other sites
riluxg 0 Posted January 6, 2011 Have you checked the i/o cards address, the older version default address is 1 and the newer version cards the default address is 4. Check card address matches with multicam address in general settings systems configure i/o device Share this post Link to post Share on other sites
