Multicam continually restarting (GV-800 V8.33 and V8.4)

[milwanke 0]

Multicam runs for a few minutes, shuts down, restarts in 40 seconds or so, and keeps shutting down and restarting. Weak signal watch dog is disabled. I upgraded from 8.33 to 8.4 with no change. Geovision tech support was no help (as usual).

[Soundy 1]

Is it JUST Multicam, or the whole machine that's restarting?

[rory 0]

Need to provide more info, like motherboard and chipset, other PC specs. Also what OS?

[milwanke 0]

just multicam, windows is unaffected.

Intel DG41RQ Mobo

XP sp3

 

System is over two years old. This just started.

[rory 0]

Corrupt skin files will cause it to keep restarting.

Disconnect all cameras and see if it still restarts.

Disable all cameras and see if it still restarts.

Make sure the card is not loose.

Reinstall the drivers.

 

Anything in the Windows Event logs?

[gamba47 0]

The best way to solve your problem is reinstalling the OS.

 

Then if it don´t work you may change your Card.

 

 

Best regards.

 

gamba47

[rory 0]

No need to reinstall the OS.

 

Uninstall Geo.

Remove the Geo folder/s on the C: drive.

Remove all geo*.ini files from the Windows folder.

Remove the Geo Drivers if you havent already done so.

Run CCLeanup, the "Cleaner" and the "Registry".

Restart.

Reinstall Geo Drivers and Software.

 

If it is continually restarting I would not use any of the existing settings, start fresh. If the INI files are messed up it will crash like it is. Example if you have one version installed and install an older or newer version the INI file layouts may differ and cause the program to crash.

 

Also check your disk space left for the recording.