ei0675 0 Posted January 5, 2011 ok i need help setting up cctv remote viewing on eircom broadband.. first: i went and done the usual ipconfig got ip,subnet and gateway 192.168.1.1 / 225.225.225.0 / 192.168.1.254 so went to dvr and set local ip to 192.168.1.122 went to router and opened ports 2000,8000, 8080 and 9000 as per dvr checked ports on yougetsignal.com and canyouseeme.org all said open. so checked dvr locally using laptop connected to the router entering 192.168.1.122:8080 worked perfect. then went to the clients house and could not connect. tried both the software that came with dvr and using web browser. went back to dvr location tested on site no problem. so called supplier and was informed needed a "public IP" at a cost of 50 euro eircom supplied it to the client. went back today to change setting now i cant get any ports to open. so i now have the dvr set to the new ip 86.44.88.197 sub 225.225.225.0 and gateway 192.168.1.254 going into router i tried to open the ports as listed above on all 3 ip (86.44.**.** / 192.****122 / 192****254) nothing. contacted eircom their "tech" said they cant help with portforwarding and i should go to protforward.com where to get the router to open ports will now cost a further 30euro.. am i missing something?? ive searched the web on remote cctv and eircom and not one post mentions a "public IP" they all say just find a ip in the isp range thats not been used by pinging it (how i got original local ip of 192.168.1.122 please help im on verg of pulling out what little hair i have left Share this post Link to post Share on other sites
rory 0 Posted January 5, 2011 The first way you did it was correct - the DVR needs a local IP and forward the ports to that in the router. Except the routers normally use 8080 so you would need to change that in your DVR and forward that new port instead. Your IP will change if you dont have a static IP. Otherwise you could sign up for a free DDNS name with something like DynDns.com - check the router for which DDNS service it supports, as you would then enter that info into the router's DDNS section. Share this post Link to post Share on other sites
ei0675 0 Posted January 5, 2011 ok so i was right using 192.168.1.122 as a local ip then opening the ports to that ip in the router control panel. the new "public ip" 86.44.88.192 is a static ip ( the ip i was told i would have to use to access the dvr remotely either with the remote software or through web browser.. this is correct?? ie in browser i would put 86.44.88.192:8080 ??? Share this post Link to post Share on other sites
Soundy 1 Posted January 5, 2011 ok so i was right using 192.168.1.122 as a local ip then opening the ports to that ip in the router control panel. the new "public ip" 86.44.88.192 is a static ip ( the ip i was told i would have to use to access the dvr remotely either with the remote software or through web browser.. this is correct?? ie in browser i would put 86.44.88.192:8080 ??? That is correct. Bear in mind if you're using Internet Explorer, you MUST specify "http://" when using a port other than 80. Mozilla-based browsers assume http protocol if none is give... IE assumes it only when using port 80. Share this post Link to post Share on other sites
rory 0 Posted January 5, 2011 ok so i was right using 192.168.1.122 as a local ip then opening the ports to that ip in the router control panel. the new "public ip" 86.44.88.192 is a static ip ( the ip i was told i would have to use to access the dvr remotely either with the remote software or through web browser.. this is correct?? ie in browser i would put 86.44.88.192:8080 ??? If it is a static IP, you need to enter that along with the other information they give you into the router setup so it uses that IP - IP, Subnet, Gateway, DNS. Share this post Link to post Share on other sites
tomcctv 190 Posted January 5, 2011 subnet 225.225.225.0 is this right. also if you are using a eircom supplied router i would change that also. i take it you are in ireland with using eircom ??? has your customer only just signed up with eircom or have they been with them for sometime. a static ip for 50euro $100 is stupid money. for a company that give you something a little faster than dial-up as all routers are factory set for eircom no set-up needed you may find parts of it are locked. you will get passed this buy replaceing the router Share this post Link to post Share on other sites
ei0675 0 Posted January 5, 2011 ok so if i have this right here are the settings and what i need to do: static ip: 86.44.88.192 isp ip: 192.168.1.1 sub: 225.225.225.0 gateway: 192.168.1.254 DVR local ip: 192.168.1.122 ports i need: 2000,8000, 8080 and 9000 (to be opened in router settings) router port forward settings: 1 active, dvr, open-2000, close-2000, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254) 2 active, dvr, open-8000, close-8000, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254) 3 active, dvr, open-8080, close-8080, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254) 5 active, dvr, open-9000, close-9000, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254) finally using the dvr software or web browser i enter 86.44.88.192:8080 to remotely access dvr noting that if im using IE i need to enter http:// first thanks for your help Share this post Link to post Share on other sites
ei0675 0 Posted January 5, 2011 ok so i was right using 192.168.1.122 as a local ip then opening the ports to that ip in the router control panel. the new "public ip" 86.44.88.192 is a static ip ( the ip i was told i would have to use to access the dvr remotely either with the remote software or through web browser.. this is correct?? ie in browser i would put 86.44.88.192:8080 ??? If it is a static IP, you need to enter that along with the other information they give you into the router setup so it uses that IP - IP, Subnet, Gateway, DNS. they gave me no information at all were very very unhelpful infact. they could not even tell me why i now could not open any ports when i could before they ave a static ip.. eircom techs my a** Share this post Link to post Share on other sites
ei0675 0 Posted January 5, 2011 subnet 225.225.225.0 is this right. also if you are using a eircom supplied router i would change that also. i take it you are in ireland with using eircom ??? has your customer only just signed up with eircom or have they been with them for sometime. a static ip for 50euro $100 is stupid money. for a company that give you something a little faster than dial-up as all routers are factory set for eircom no set-up needed you may find parts of it are locked. you will get passed this buy replaceing the router customer has signed up just in early December and yes he was charged an extra 50 euro to get a static ip.. im gonna reset both router and dvr back to default settings and start from freash now that i have a clearer idea of what to do.. i had a feeling that i was on right track originally Share this post Link to post Share on other sites
tomcctv 190 Posted January 6, 2011 subnet 225.225.225.0 is this right. also if you are using a eircom supplied router i would change that also. i take it you are in ireland with using eircom ??? has your customer only just signed up with eircom or have they been with them for sometime. a static ip for 50euro $100 is stupid money. for a company that give you something a little faster than dial-up as all routers are factory set for eircom no set-up needed you may find parts of it are locked. you will get passed this buy replaceing the router customer has signed up just in early December and yes he was charged an extra 50 euro to get a static ip.. im gonna reset both router and dvr back to default settings and start from freash now that i have a clearer idea of what to do.. i had a feeling that i was on right track originally Dont do a hard reset on the router. they are factory for eircom you may loose isp settings from eircom and that will be another 50euros just change your settings. are you on cable or phone line ??? Share this post Link to post Share on other sites
GrahamK 0 Posted March 27, 2012 Hey guys. I'm having similar setting up problems myself and I wonder would any of you be able to help me. I have an eircom router and a dvr that I'm looking to connect online so I can remotely access the cameras. As a computer enthusiast but definitely not an IT specialist I'm finding it tricky to get my recently self installed cctv system online. I have been able to access my system on my iphone alright using the wifi within the house but I'm cheating there as it's within the same network. So here is the info I can give you on my setup. Modem IP Address: 192.168.1.254 Modem Subnet Mask: 255.255.255.0 DHCP Range: 192.168.1.1 - 200 When I look on my DVR Network setup I have the following information. (It seems to have detected this all by itself after I clicked Dynamic IP, Select "IP Detect" and then I know to switch it back to Static IP) IP Address 192.168.1.2 Subnet Mask 255.255.255.0 Gateway 192.168.1.254 DNS Server 1 192.168.1.254 DNS Sever 2 159.134.0.1 TCP/IP/Mobile Port 9010 Web Port 80 http://imageshack.us/photo/my-images/571/dvrb.jpg/ I rang eircom and asked for a Static IP address (50 euro btw). They emailed me back with an IP and a different Subnet Mask (not sure why) Static IP: 86.43.67.0 Subnet Mask : 255.255.255.255 Here is a screen shot of the Eircom Router Screen. *Note the new WAN IP address has been detected automatically by the router when I restarted it* I'm aware of Port Forwarding but not sure how to set that up too. At the moment this is all that is there... Share this post Link to post Share on other sites
GrahamK 0 Posted March 27, 2012 Sorry here is my DVR screen... Share this post Link to post Share on other sites
groovyman 0 Posted March 28, 2012 First, I strongly suggest you remove your static IP address from previous posts. That being said, I used the IP Address you provided in a web browser. Is this the logon screen for your DVR? If yes, then it appears your DVR is accessible via the Internet. Now, if I just had the username & password (I hope you changed the defaults). Share this post Link to post Share on other sites
