American Dynamics EDVR and ADTT16E issue

[Spyforhire 0]

I've installed this system exactly as instructed with each menu programmed as instructed (camera address, baud rate, ect...). I can't get the EDVR to respond to the ADTT16E, or to do anything other than control the camera by regular mode. I can't get the EDVR to control the PTZ camera as described in the instructions either. What am I doing wrong? I'm using the RS232 cable from American Dynamics which connects from the EIM white box... that's the only thing that I could see as a problem, but it doesn't seem like it should be.

[tip_ex 0]

You have to make sure that the version are at least :

 

Flash PROM version is F 0701-2834-0202

EEPROM Version is: E 0701-2833-0103

 

And make sure the ADTT16E is set up as Triplex.

 

Best regards,

 

I've installed this system exactly as instructed with each menu programmed as instructed (camera address, baud rate, ect...). I can't get the EDVR to respond to the ADTT16E, or to do anything other than control the camera by regular mode. I can't get the EDVR to control the PTZ camera as described in the instructions either. What am I doing wrong? I'm using the RS232 cable from American Dynamics which connects from the EIM white box... that's the only thing that I could see as a problem, but it doesn't seem like it should be.