cashgardner 0 Posted January 22, 2011 I am the new manager of this apartment complex. We have (1) Mobotix, POE switch, Ioemga IX2-200 4TB NAS. The whole network is just that with connection to router. Identical problem since installation of 15 months ago. After 9 days of recording (storage around 23GB to 90GB), the Mobotix still shows recording. But last event would be last night or hours ago. The NAS is dedicated only to one camera. Contacted Mobotix, they say it is a network issue - "Mobotix is looking for target drive and can't find it." Now this is strange because the NAS is not setup as DHCP and when I access the administrative menu, under storage, I see the address of the NAS and it is GREEN with no issue. Idea? Share this post Link to post Share on other sites
griffonsystems 0 Posted January 24, 2011 goto admin and storage on external file server and tell me if the data is limited at all - by days, or sequences or size -- you might have to hit the more button to see the section under the storage on external file server area Share this post Link to post Share on other sites
cashgardner 0 Posted January 25, 2011 Dear Griffonsystems, Spend the whole day going over the manuals. Only the Germans can do this. The Storage Targets: SMB/CIFS File Server Status: Currently CIFS on 192.168.1.211/entrycam Storage Options: File Server IP: 192.168.1.211 Remote Directory /Share: entrycam User name: master password: xxxxxxx NTLM Mode: NTLM Storage Size: "blank"; box before Maximum size in megabytes used to store alarm images and sequences is CHECKED. Time to Keep: 7 days Number of Sequences: "blank"; box before Maximum number of sequences to store is CHECKED. Much thanks for your time. Share this post Link to post Share on other sites
thewireguys 3 Posted January 25, 2011 Dear Griffonsystems,Spend the whole day going over the manuals. Only the Germans can do this. I have read alot of manuals in my day and Mobotix has one of the best I have ever seen. Share this post Link to post Share on other sites
nancyh1980 0 Posted January 27, 2011 Have you tried the dump report? Share this post Link to post Share on other sites
griffonsystems 0 Posted January 27, 2011 i would setup a new user on the nas with a new share and see if you are seeing the same issue -- i have seen something like this before but you should be seeing yellow error messages on the live screen or in the system logs --updated your nas firmware and make sure there are not limits set on the share to do the dmp report that you can send to mobotix support do the following camera ip/admin/report.dmp Share this post Link to post Share on other sites
Simon Hall 0 Posted August 24, 2013 If anyone is having recording issues, please refer this tutorial which covers best practice for setting up MOBOTIX recording http://www.mxinstaller.com/tag/boost-recording-and-playback/ Share this post Link to post Share on other sites
buellwinkle 0 Posted August 24, 2013 I got major recording issues on one D14, I have a feeling Mobotix will be replacing that one pretty soon. Share this post Link to post Share on other sites
