I need help getting a CNM Secure h264 kit online

[loztiggy 0]

Hello all, I hope someone can assist me.

 

I have purchased a CnM (same as sentient?) 4 cam kit with DVR. I just cannot even begin to figure out how i connect it to the internet. Its asking for addresses and ports and I just have no idea.

 

I am on BT Broadband, its a home user connection, I use bt homehub 2.

 

I really need help, and I am willing to pay a small thankyou fee to anyone who can talk me through how to do this!!! Its driving me mad!

 

If someone can talk me through it via MSN or something please let me know!!! Thanks

 

Thanks

 

Laura

[nsm 0]

Hi,

 

Also just purchased the same kit and am in the processing of setting up.

 

Did you get sorted in the end?

 

Are you able to view your cameras remotely via Internet Explorer?

 

Thanks

Nav

[tomcctv 190]

Hi,

 

Also just purchased the same kit and am in the processing of setting up.

 

Did you get sorted in the end?

 

Are you able to view your cameras remotely via Internet Explorer?

 

Thanks

Nav

 

Hi Nav. what make of router are you using and who is you isp.

[nsm 0]

I am with SKY.

The router is either Netgear or Sagem - it is the standard black one they distribute. I can check tonight.

 

I can login to the Web Admin site on my Lan and see the cameras.

 

Remotely however, even though I can get to the site - download the ActiveX control - when trying to enter my Admin or User password - I just get `Login failed`

 

Thanks

Nav

 

EDIT: The cameras are greyed out on my Windows 7 PC - but on Windows XP it is fine.

But; the password prompt when logging in is still greyed out. How do I get this to become active again? As the passwords are still showing (as asterixes) in the config sceens.

 

Still have the problem of not being able to login via WAN though....

Edited February 4, 2011 by Guest

[nsm 0]

Ok - it is the Netgear one.

 

I just tried the following on the DVR - ticked the box for 'Network PW Clean'.

 

It is slightly worse now - in that connecting via the LAN. The password box is greyed out, but still allows me to log in. But when I do - the cameras are greyed out.

 

I have rebooted the DVR twice - and this made no difference.

 

Any advice?

[tomcctv 190]

Ok - it is the Netgear one.

 

I just tried the following on the DVR - ticked the box for 'Network PW Clean'.

 

It is slightly worse now - in that connecting via the LAN. The password box is greyed out, but still allows me to log in. But when I do - the cameras are greyed out.

 

I have rebooted the DVR twice - and this made no difference.

 

Any advice?

 

 

 

in your dvr settings res/fps image quality to the lowest and see if you get images when you log back on.

[nsm 0]

Ok - I am using a Windows 7 PC at the moment - and the login prompt is greyed out and the cameras are greyed out - as I mentioned.

 

I just fired up a Windows XP machine - and even though the login prompt is greyed out - the cameras are showing ok.

 

So the greyed out cameras is simply a OS specific issue.

 

Any ideas on my LAN -> Login OK

WAN - Login Failed.

 

THanks

Nav

[tomcctv 190]

Ok - I am using a Windows 7 PC at the moment - and the login prompt is greyed out and the cameras are greyed out - as I mentioned.

 

I just fired up a Windows XP machine - and even though the login prompt is greyed out - the cameras are showing ok.

 

So the greyed out cameras is simply a OS specific issue.

 

Any ideas on my LAN -> Login OK

WAN - Login Failed.

 

THanks

Nav

 

 

 

Hi with being sky you have two options ask them for a static ip if your with BTsky this has a 1 off charge of £15 or you will need to set-up a ddns account no point setting your WAN till this has been done.

[nsm 0]

ive got a ddns account - so IP address changing is not an issue.

[loztiggy 0]

hi, no i havent managed to sort it .....

 

I HAVENT A CLUE!!! Donrt even know where to start.

 

Im on bt broadband with homehub 2.

 

if anyone can help me please do. totally non techy.

 

Running a animal rescue and having a lot of bother so need these online asap.

[nsm 0]

Hi Laura,

 

I can get you most of the way there - i.e. setup port forwarding etc..

 

The only issue I have is remote viewing - but I believe I have everything setup.

 

Let me check the BT Home Hub settings - then will tell you what to do.

 

Give me 20 minutes to check.

[nsm 0]

Ok - lets start with the DVR.

 

1. I take it your mouse is plugged in to the DVR.

2. Right-click mouse

3. select main menu

4. Choose advance

5. Choose network

6. Type: Static

7. Media Port: 8081 (You can choose a different port if you want)

8. Web Port: 8082 (As above)

9. A unique IP Address on your network.

Lets do this:

 

A. On your PC: Start -> run -> cmd -> Hit Enter.

In the DOS box; type: ipconfig

 

You will see a line that says: IP Address.

I am guessing it will start: 192.168.0.

or: 192.168.1.

 

So back to the DVR: In the IP Address: Enter the first 3 numbers (separated by dots) that came up on your PC; i.e, 192.168.0.

 

For the lets choose 20

 

So the complete IP Address would be 192.168.0.20

 

I am assuming here that you dont have more than 20 internet enabled devices on your network. I just tried to choose something quite high) - but you can go up to 255.

 

10. Subnet Mask: Again - you can get this from the DOS window that you typed on your PC. There will be a line that says: Subnet Mask; it will be something like: 255.255.255.0

 

11. Next one is Gateway: Again this will be in the DOS window on your PC: Called: Default Gateway. it will be somthing like 192.168.0.1

 

12. Enter the same setting as point 11. for DNS

 

13. Hit apply and ok.

 

Thats the main part of the DVR.

 

Let me know when that part is done - or you need more help.

[loztiggy 0]

Ok done that bit, thankyou!! now what? Im very confused though as wheni do IPCONFIG i get a different IP address and submnet mask to what i get if i look at the ip address and snm on the bt homehub page.

 

the ipconfig says 192.168 etc the homehub page says 86.173 etc

[nsm 0]

Excellent.

 

The 192 address is your internal address.

The 86. one is your external ip address, I.e the one handed out by bt.

 

Ok, next step is to set up your port forwarding on the router.

Will try and do this when I get home later on this evening.

[nsm 0]

Ok.

 

So now we need to do the port forwarding on your router.

 

I take it you know how to log into this ok?

Judging by previous comments - looks like you do.

 

I had to find some generic instructions for the Bt homehub as I am on SKY. Though I used to have the homehub - so hopefully the below should be pretty close.

 

Click Settings at the top. Then go into Advanced Settings.

Then you should see a link for 'Application Sharing'

Then click on 'Supported Applications'.

There may or may not be a list of already setup game/application. We want to click on: 'Add new game or application'.

 

So, we are going to open 2 ports (One for Media - we chose 8081 in the DVR; unless you went for something else, we chose 8082 for the Web port; unless you chose something else).

Then we can open a further port - if you intend to being able to watch the cameras on your mobile device (smartphone, etc...)

 

So, lets port forward these 2 (or 3 ports now).

 

Back to the router config:

 

Game or Application Name: DVR_Media

Copy an existing game/application: No

Protocol: TCP/UDP; Port Range: 8081 (in both boxes).

Translate to: 8081 (in both boxes).

 

We are going to do the same as above (Add new game/application) for the other ports.

 

2.

DVR_Web.

Port Range: 8082

Translate to: 8082

 

3.

DVR_3G.

Port Range: 100

Translate to: 100

 

I chose 100 for the 3rd Port above (as this is the default on the DVR for 3g Mobile).

 

Once you have added your ports - hit 'Apply'

 

Next click on 'Configuration' near the top. (still within 'Application Sharing')

 

The 'Device' box (I believe) should list your DVR in the drop-down.

Select the application you created using the Game or application drop down box (We added 3: DVR_Media, DVR_Web and DVR_3G).

Then click Add to enable it.

So, we will do this for each of the 3 we created above.

Then click Apply.

 

Thats it.

 

You should then be able to connect to your DVR from a remote location.

 

i.e. Open Internet Explorer : Enter your dyndns address with a colon and the DVR_Web Port Number.

 

i.e.: http://:8082

 

If you created a User or Admin Password in the DVR; then enter this in the Password box and continue to log in.

 

Let me know how it goes and whether any tweaking is required.

[loztiggy 0]

Your are a GENIUS

 

I have had it online working in internet explorer, however its stopped again now.....

 

It was working fine, I changed the password for security, and have logged in a few times but now its refusing to even connect to the page!!! What am i doing wrong?

Edited February 9, 2011 by Guest

[loztiggy 0]

and if you have any idea how to get it working on the iphone id appreciate that!!

[nsm 0]

So, is it not working after you changed the password?

 

Try changing it again - directly on the box - and do a reboot - just in case.

[loztiggy 0]

Youre amazing nsm! Right, I changed the password on the box (as the box only allows entry of passwords in numeicals and i had set the password online using letters), so is it safe to leave unsecured or should i give it a numeric password via the online site?

[nsm 0]

I would set a numerical one - thats what I have done.

A little security is better than none at all.

[dirk9 0]

I am considering buying a CNM secure kit, just read the dialogue between loztiggy and NSM, fantastic, thank you NSM for the excellent detailed information

[loztiggy 0]

Dirk, the kit itself is fantastic, I got mine from a place called think cctv systems, it only cost £250 although that was with a discount as its for an animal rescue, now its all online i would well reccomend it! nice clear pics, easy to navigate through saved files. the only snag I have is it has no sound.

[loztiggy 0]

the only thing i cant figure is how to save the files from the online viewer to my desktop.

[tomcctv 190]

I am considering buying a CNM secure kit, just read the dialogue between loztiggy and NSM, fantastic, thank you NSM for the excellent detailed information

 

 

dirk if i was you i would just keep on considering and then buy something else.

[loztiggy 0]

I think this kit is well worth the money, but if you hacve a bigger budget then I wuold say get something from a better known make, as Cnm really dont help you when you get stuck, I wouldnt have managed to get it online if not for the help from here, but on a budget the quality is very good. Just wish i could hear, or even have a "talk through" function (there is a button for this on the internet viewer but i dont have the hardware) and i stil havent figured out how to download the clips from the online viewer to my laptop, and nsm appears to have left the forum.