Video Serve E Problem

[Paradise01 0]

Hi,

 

I have been using Video Serve E for over 3 years now.

One of my employees recently logged on to Video Server e and apparently clicked something that is now..

 

1. Not letting anyone log-in to view our camera

 

The error message is:

Login procedure failed

 

NOTE: NO OTHER CHANGES WERE MADE TO HARDWARE OR DVR

 

Please Help/Advise

[RMB 0]

Please be sure of the basics, that your PW & IP are correct before you try a factory reset & reconfigure

 

Regards