ingrid2476 0 Posted February 15, 2011 This is a solid camera with a metal case that produces reasonably good video and is well-priced for what it is. Just beware that the quotes you see for VCC-HD2100P will most likely not include a lens. Sanyo recommends using the Fujinon varifocal DC iris types and these seem to give good results. For greatest flexibility in our environment we chose a 2.8-12mm F1.4 model and are happy with it. The Fujinon part number for this lens is YV4.3x2.8SA-SA2L. You should also be aware of the following. 1. VCC-HD2100P can only be viewed in Microsoft Internet Explorer up to version 8. It will not work in Firefox, Chrome, any other Windows browser, or on the Mac platform. 2. According to the manual the camera is only supposed to work with Windows XP Professional or Vista and Microsoft Internet Explorer up to version 7. We can confirm however that the camera works okay with MSIE8 under Windows 7 Home Premium. 3. On some Windows 7 Home Premium PCs the Sanyo viewer plugin will not install and the camera cannot be viewed. We don’t know why this is and Sanyo technical support in Germany would offer no help whatsoever other than to say that we had a problem with the PCs in question and should contact our IT supplier. Sanyo also took five days to respond to our original query. They appeared quite indifferent to our problem. 4. As for recording software, VCC-HD2100P will work with Sanyo’s own products, which are incarnations of Luxriot, and also of course with Luxriot itself. The camera also works with Milestone. We tested it on Xprotect Go and Xprotect Basis under Windows 7 Home Premium. VCC-HD2100P will not work with some of the cheaper less complicated NVRs we tried - products like Blueiris, Netcamcenter and Active Webcam. It seems that VCC-HD2100P is not by any means as well supported by third-party softwares as most of the more popular brands of IP camera from Axis, Sony and Panasonic. So, despite the many good things that VCC-HD2100P has to offer, due to the issues outlined above and the indifferent technical support we will not be buying another VCC-HD2100P, or indeed any other IP camera made by Sanyo. If like us you take the view that IP cameras should be highly flexible and easy to deploy this Sanyo product leaves a lot to be desired. In our view there are comparable cameras out there that will give far less hassle than VCC-HD2100P has given us lately. Based on recent experience we think that Sanyo has some considerable way to go before being on par with the major players in the IP camera market. Share this post Link to post Share on other sites
thewireguys 3 Posted February 15, 2011 So what cameras do you think compare to Sanyo and what would you recommend? Share this post Link to post Share on other sites
danielsan2222 0 Posted February 15, 2011 The lack of a lens is not that unusual and my experience has been that cameras that come with lenses often come with some piece of crap that I end up replacing anyways. I would also say that the daytime video is excellent but the low light video leaves a lot to be desired. This is a solid camera with a metal case that produces reasonably good video and is well-priced for what it is. Just beware that the quotes you see for VCC-HD2100P will most likely not include a lens. Sanyo recommends using the Fujinon varifocal DC iris types and these seem to give good results. For greatest flexibility in our environment we chose a 2.8-12mm F1.4 model and are happy with it. The Fujinon part number for this lens is YV4.3x2.8SA-SA2L. I dont have any experience with running these cameras on Windows 7 but on XP the issue with IE is that I was unable to upgrade the firmware. I had to roll IE back to ver 6 or 7 to get it to update otherwise the camera seems to function fine under any version of IE. You should also be aware of the following. 1. VCC-HD2100P can only be viewed in Microsoft Internet Explorer up to version 8. It will not work in Firefox, Chrome, any other Windows browser, or on the Mac platform. 2. According to the manual the camera is only supposed to work with Windows XP Professional or Vista and Microsoft Internet Explorer up to version 7. We can confirm however that the camera works okay with MSIE8 under Windows 7 Home Premium. 3. On some Windows 7 Home Premium PCs the Sanyo viewer plugin will not install and the camera cannot be viewed. We don’t know why this is and Sanyo technical support in Germany would offer no help whatsoever other than to say that we had a problem with the PCs in question and should contact our IT supplier. Sanyo also took five days to respond to our original query. They appeared quite indifferent to our problem. I just want to say that my experience with tech support in USA has been a lot different. They have been very responsive except when it comes to returns. They only want to deal with their distributors but that is a problem when the camera breaks a couple months out. Also, they supposedly have no parts to repair the cameras. So if you are in warranty you have to get a replacement otherwise I suppose you have a paperweight. I have had 3 2300s and 1 2100. The 2100 and a 2300 have had to go back due to defects. The 1 2300 worked for 4 months before suddenly dying. Statistically insignificant sample size but I am not too happy with the QC. I also heard that Panasonic bought out the CCTV divsion. Makes me wonder what will happen in the long run. So, despite the many good things that VCC-HD2100P has to offer, due to the issues outlined above and the indifferent technical support we will not be buying another VCC-HD2100P, or indeed any other IP camera made by Sanyo. If like us you take the view that IP cameras should be highly flexible and easy to deploy this Sanyo product leaves a lot to be desired. In our view there are comparable cameras out there that will give far less hassle than VCC-HD2100P has given us lately. Based on recent experience we think that Sanyo has some considerable way to go before being on par with the major players in the IP camera market. Share this post Link to post Share on other sites
ak357 0 Posted February 16, 2011 This is a solid camera with a metal case that produces reasonably good video and is well-priced for what it is. Just beware that the quotes you see for VCC-HD2100P will most likely not include a lens. Sanyo recommends using the Fujinon varifocal DC iris types and these seem to give good results. For greatest flexibility in our environment we chose a 2.8-12mm F1.4 model and are happy with it. The Fujinon part number for this lens is YV4.3x2.8SA-SA2L. You should also be aware of the following. 1. VCC-HD2100P can only be viewed in Microsoft Internet Explorer up to version 8. It will not work in Firefox, Chrome, any other Windows browser, or on the Mac platform. 2. According to the manual the camera is only supposed to work with Windows XP Professional or Vista and Microsoft Internet Explorer up to version 7. We can confirm however that the camera works okay with MSIE8 under Windows 7 Home Premium. 3. On some Windows 7 Home Premium PCs the Sanyo viewer plugin will not install and the camera cannot be viewed. We don’t know why this is and Sanyo technical support in Germany would offer no help whatsoever other than to say that we had a problem with the PCs in question and should contact our IT supplier. Sanyo also took five days to respond to our original query. They appeared quite indifferent to our problem. 4. As for recording software, VCC-HD2100P will work with Sanyo’s own products, which are incarnations of Luxriot, and also of course with Luxriot itself. The camera also works with Milestone. We tested it on Xprotect Go and Xprotect Basis under Windows 7 Home Premium. VCC-HD2100P will not work with some of the cheaper less complicated NVRs we tried - products like Blueiris, Netcamcenter and Active Webcam. It seems that VCC-HD2100P is not by any means as well supported by third-party softwares as most of the more popular brands of IP camera from Axis, Sony and Panasonic. So, despite the many good things that VCC-HD2100P has to offer, due to the issues outlined above and the indifferent technical support we will not be buying another VCC-HD2100P, or indeed any other IP camera made by Sanyo. If like us you take the view that IP cameras should be highly flexible and easy to deploy this Sanyo product leaves a lot to be desired. In our view there are comparable cameras out there that will give far less hassle than VCC-HD2100P has given us lately. Based on recent experience we think that Sanyo has some considerable way to go before being on par with the major players in the IP camera market. Woow, First post and so much criticism about Sanyo I sold and install about 70 units by now and so far customer love it 1. We never connect to camera direct Why ? unless you are just start in this business 2. for soft Try Exacq or Avigilon or Avermedia and few more... 3. Read, learn, ask ? Share this post Link to post Share on other sites
ingrid2476 0 Posted January 20, 2013 Woow, First post and so much criticism about Sanyo I sold and install about 70 units by now and so far customer love it 1. We never connect to camera direct Why ? unless you are just start in this business 2. for soft Try Exacq or Avigilon or Avermedia and few more... 3. Read, learn, ask ? Well, we are just end-users. Not dealers/installers with obligations/affiliations/connections etc. Also, don't forget that I was writing from a European perspective. It sounds as if support and backup over here is entirely different from it is over your way. Compared to the other CCTV stuff we have, by Panasonic, Sony and Axis mostly, the Sanyo experience was a bad one never to be repeated. I am pleased, however, that so many of your customers are delighted with Sanyo. That's good. Indeed, now that Sanyo is owned by Panasonic I bet they are even more delighted. Your comments on software are appreciated. Thanks . I should also add that Blue Iris now supports the MJPEG stream from the Sanyo camera I was talking about. Share this post Link to post Share on other sites
ak357 0 Posted January 20, 2013 Well, we are just end-users. Not dealers/installers with obligations/affiliations/connections etc. Also, don't forget that I was writing from a European perspective. It sounds as if support and backup over here is entirely different from it is over your way. Compared to the other CCTV stuff we have, by Panasonic, Sony and Axis mostly, the Sanyo experience was a bad one never to be repeated. I am pleased, however, that so many of your customers are delighted with Sanyo. That's good. Indeed, now that Sanyo is owned by Panasonic I bet they are even more delighted. Your comments on software are appreciated. Thanks . I should also add that Blue Iris now supports the MJPEG stream from the Sanyo camera I was talking about. Hmm, u do know that you are posting in 2 years old forum ? Share this post Link to post Share on other sites
