dannysmith43 0 Posted February 28, 2011 Hi Guys.. I've got an odd DVR issue that you maybe able to assist me with (I hope). OK, so I'll take you through this step by step...I've set a static IP address 192.168.2.50 on the DVR and the router I have forwarded port 4481 (random, have tried many others) - I have a Belkin router, set virtual server inbound port to 4481 TCP & UDP 4481 as the private port as the portforward site suggests and I've set the DVR web port to 4481 also. DDNS has been setup and working fine on the router. OK so internally (http://192.168.2.50:4481) it works fine using Internet Explorer - all works internally with the software as you'd expect. Now - it works externally if I use an mobile phone application (IP Viewer for Android) and when I use the shocking "Video Server E" software externally, it works fine. When I attempt to view it via the web...it just tries to connect but eventually bombs out. This happens regardless of browser used, IE, Firefox etc. I've tried several different ports and tested them all using the DYNDNS port scanner - they always appear open - even port 80. I tried adding the IP address of the DVR to the DMZ - still the same problem. Any suggestions would be just grand! Many Thanks! Danny Share this post Link to post Share on other sites
ptzguy 0 Posted March 1, 2011 Hi Guys.. I've got an odd DVR issue that you maybe able to assist me with (I hope). OK, so I'll take you through this step by step...I've set a static IP address 192.168.2.50 on the DVR and the router I have forwarded port 4481 (random, have tried many others) - I have a Belkin router, set virtual server inbound port to 4481 TCP & UDP 4481 as the private port as the portforward site suggests and I've set the DVR web port to 4481 also. DDNS has been setup and working fine on the router. OK so internally (http://192.168.2.50:4481) it works fine using Internet Explorer - all works internally with the software as you'd expect. Now - it works externally if I use an mobile phone application (IP Viewer for Android) and when I use the shocking "Video Server E" software externally, it works fine. When I attempt to view it via the web...it just tries to connect but eventually bombs out. This happens regardless of browser used, IE, Firefox etc. I've tried several different ports and tested them all using the DYNDNS port scanner - they always appear open - even port 80. I tried adding the IP address of the DVR to the DMZ - still the same problem. Any suggestions would be just grand! Many Thanks! Danny ok, what do you mean by 'bombs out' danny?? ive had issues with the kpd678, some things you might want to try/check; 1. change http port to either 82, 90, 91, 5400, 8000, 8100 or 9000(open port in router too and check it is open with canyouseeme.org or similar) 2. turn router firewall down to 'low' 3. stick with using internet explorer(it HAS to be IE7 or above) - forget firefox and the others 4. using the static ip address from inside the network will not work, get a friend to dial in externally 5. in internet explorer of the pc you're trying to dial in from go to tools -> internet options -> security -> internet security settings -> set to 'low to middle'... in the same menu go to trusted sites -> uncheck https box and add as a trusted site 6. again, in internet options -> tools -> advanced -> check these boxes; allow active content to run in files on my computer, allow software to run or install even if signature is invalid, use ssl3, use tls1 let me know how you get on. g'luck Share this post Link to post Share on other sites
dannysmith43 0 Posted March 1, 2011 Hi, Thanks for your reply! When I say it "bombs" out..IE doesn't give me "page cannot be displayed" the page gets stuck, the progress bar and the foot of IE gets to halfway and says "opening page http://##########.." but never progresses any further. I opened all of those ports mentioned, checked them with the site you recommended - whilst the DVR web port was set to the matching port number I received a "success" message. There is no way to turn down the firewall on this modem. Ensured I was using IE 7 or above (it was actually IE7). Adjusted all of the IE settings as suggested! Still no joy! Share this post Link to post Share on other sites
