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ampleworks

GE SymSafe Pro 16 issue

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I have 6 of these recorders that continue to give me issues. They are all running the latest firmware and GE Nav is also the latest release. I have the recorders set so that you need to enter a password in order to manipulate any of the front controls.

 

When I come in of a morning, usually at least 1 of the 6 are back at the login screen or have a random camera pulled up in full screen or the split screens are at something different than I left them (at the 16 cam view).

 

I can understand the login screen -- that someone tried to login but not how the split screen changed or that a camera ended up full screen.

 

Employees shouldn't be a factor since they do not know the password.

 

We've continually had these problems and I've been unable to describe to GE what is happening (to make them understand).

 

My GE/EST fire system is top-notch but these recorders are really testing me and makes me question whether I wish to purchase anything else GE.

 

Any input would be greatly appreciated.

 

Thanks

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