mahendrabagaria 0 Posted March 19, 2011 I have been using the Hikvision DVR (16 channel) with the following configuration for the last 1 year. MODEL : 7016HI-S FIRMWARE : VER V2.1 BUILD 090423 ENCODE VERSION : T4.0 BUILD 080911 However, now when I preview any previous recording, two screens appear on the monitor. The upper part of the monitor shows a still image and the lower part shows the recording. I shall be much thankful if you could guide me in solving this problem. Share this post Link to post Share on other sites
Securame 0 Posted March 19, 2011 Never seen that. That is an old/discontinued model, maybe an old unit that is failing and reaching its end of life? You might want to backup your config, restore to factory settings, and do some tests with a new config (manual record/playback) to see if it works ok. If it doesn't, maybe something has phisically failed on your unit, and if it is out of warranty, it would not be worth repairing. I would also try playback over network from IE, that way you can see if it is actually playback that is not working ok, or if the recording has been made with the upper part of ther image frozen. Share this post Link to post Share on other sites
mahendrabagaria 0 Posted March 20, 2011 Thanks mind twist for your reply. Share this post Link to post Share on other sites
Sherif_Baiomy 0 Posted June 14, 2017 I have a problem with DVR DS-7208HWI-SH I can't display its page on any browser. also, I can't display it throw the internet after ((Migration to hik-connect.com)) Please, what can I do ??? Share this post Link to post Share on other sites
tomcctv 190 Posted June 14, 2017 Hi. If you have just changed to hik- connect then you also need to do firmware on your device. Share this post Link to post Share on other sites
TechTy 0 Posted March 16, 2019 Got an 8 port NVR that suddenly stopped working. All the network ports for cameras are blinking all lights simultaneously Share this post Link to post Share on other sites