Noob here with a few questions

[SimpleC 0]

Hello, I came across these forums while searching for info on our dvr system. I have never worked with a dvr card before and this system is a bit dated. I'm a computer guy which is why my boss put me in charge of this project, so I figured I'd give it a go. I've read many posts about port forwarding and yadda yadda yadda. But thats not really what I need to know.

 

I realize I need to forward the ports on our router first and foremost. We have an appointment set up on Monday to do just that. But in the mean time I'm trying to do as much research as possible.

 

First of all we're using some LT security software and a hanbang dvr card. I can connect to the PC these are running on via web site 192.168.1.whatever. And I can view it over the network internally. What exactly is hosting this webpage? There is no iis? some form of apache maybe?

 

Second, if I'm able to connect to the site internally why can I just port forward using no-ip? I tried no-ip and couldn't get the internal site online.

 

Last we will probably be updating the software as well as the card if I can not get this figured out. What would be recommended, a new card? new software? Or both? Any help would be awesome and muchly appreciated.

[Soundy 1]

First of all we're using some LT security software and a hanbang dvr card. I can connect to the PC these are running on via web site 192.168.1.whatever. And I can view it over the network internally. What exactly is hosting this webpage? There is no iis? some form of apache maybe?

Some systems will install a stripped down version of Apache or some other web server along with the DVR software installation. Or the DVR software itself may have an internal HTTP server - it doesn't require anything really heavy-duty for this purpose.

 

Second, if I'm able to connect to the site internally why can I just port forward using no-ip? I tried no-ip and couldn't get the internal site online.

No-IP, AFAIK, is just a dynamic-DNS service. It allows you to assign a domain name to your connection, and will automatically update that name record if your IP changes, but all that does is allow incoming connections to find your router. The router still has to be configured to route the necessary ports through to the DVR.

 

Last we will probably be updating the software as well as the card if I can not get this figured out. What would be recommended, a new card? new software? Or both? Any help would be awesome and muchly appreciated.

If you can view it on the LAN, then the card and software are not related to the remote-viewing issue. Any other system you use will have the same requirements for forwarding ports to it; at most, the only thing that would change are the specific ports used.

[SimpleC 0]

Thank you soundy! Very helpful. Going to work with our isp on Monday and forward all the ports. Unfortunately I don't have any of the manuals for this equipment and it makes it difficult. I've found info on the unisight web page it uses. And I'm pretty sure I know which ports I need open / forwarded. I'll be back later this week and hopefully all goes well

 

Again thanks for taking the time to help! Very very much appreciated.

[Soundy 1]

What router are you using? Unless it's an all-in-one gateway device (modem/router combo), I doubt your ISP will have the info on it, or the desire to walk you through it. Most don't support user-provided equipment.

[SimpleC 0]

We have a business account set up through our isp(knology) and they deal with all of our router/modem issues. I won't know more about our set up until I actually talk to them.

[Soundy 1]

Ah, that works then.

 

So what they'll need to know, is the ports required by the DVR. First is usually port 80 for the initial connection - if you run another webserver on your connection, you may need to change that setting on the DVR.

 

I would assume you have a static IP to go with this business account; if so, you don't NEED a no-ip account. You might want one for the convenience, but it shouldn't be required.