Jim May 0 Posted May 13, 2011 TRIED TO HELP CUSTOMER PLAY VIDEO THEY TRANSFERED TO JUMP DRIVE FROM GEOVISION PC BASE SYSTEM. ITS AVI FILE.WHEN WE PLAY BACK WE GET THE AUDIO BUT NOT VIDEO USING WINDOWS MEDIA PLAYER.IS THERE A PROGRAM WE CAN DOWN LOAD THAT WILL GIVE AUDIO AND VIDEO ? JIM MAY SECURITY Share this post Link to post Share on other sites
Campbell 0 Posted May 13, 2011 TRIED TO HELP CUSTOMER PLAY VIDEO THEY TRANSFERED TO JUMP DRIVE FROM GEOVISION PC BASE SYSTEM. ITS AVI FILE.WHEN WE PLAY BACK WE GET THE AUDIO BUT NOT VIDEO USING WINDOWS MEDIA PLAYER.IS THERE A PROGRAM WE CAN DOWN LOAD THAT WILL GIVE AUDIO AND VIDEO ? JIM MAY SECURITY Hi, first of all, may I suggest you turn off your caps with that caps lock key to the left of your keyboard. Next, after doing that, you will need this codec Then finally, you should be able to play it. Share this post Link to post Share on other sites
jeromephone 6 Posted May 14, 2011 download the files using the backup system and include the player that way you have better control of the video and it will play on almost any computer without problems Share this post Link to post Share on other sites