tomcctv 190 Posted May 22, 2011 (edited) hi yes she will have a BT phone line. she needs that or cable. but broadband will be with talktalk her ISP. talktalk is a cheap ISP and has restrictions thats why it starts at only £9 a month. IP address [?]: 92.18.38.176 [Copy][Whois] [Reverse IP] IP country code: GB IP address country: United Kingdom IP address state: n/a IP address city: n/a IP address latitude: 54.0000 IP address longitude: -2.0000 ISP of this IP [?]: TalkTalk Organization: TalkTalk Edited May 22, 2011 by Guest Share this post Link to post Share on other sites
jimmy29 0 Posted May 22, 2011 Will try REMOTE MANAGEMENT it will be good test. Share this post Link to post Share on other sites
jmeader 0 Posted May 22, 2011 my earlier suggestions regarding dmz and forwarding every port to the dvr should help you work out if the firewall is causing the problem, portforward.com lists pretty much every major vendor's model of router to guide you through the process Share this post Link to post Share on other sites
robert 0 Posted May 23, 2011 Checked NAT settings, it was enabled. But then she told me that she has two connections " title="Applause" /> 1) BT line with TalkTalk on it. 2) BT line with BT broadband. She phoned BT(2) and asked for static IP address and they gave her, but to the line which she is not using She is using TalkTalk connection which has dynamic ip and doesn`t let connect from outside. Oh well, woman That`s why I thought why IP keeps changing and its not the one BT told her on the phone. Because she doesn`t have BT box, she will order one and call me again. That should solve this mistery Share this post Link to post Share on other sites
tomcctv 190 Posted May 23, 2011 Checked NAT settings, it was enabled. But then she told me that she has two connections " title="Applause" /> 1) BT line with TalkTalk on it. 2) BT line with BT broadband. She phoned BT(2) and asked for static IP address and they gave her, but to the line which she is not using She is using TalkTalk connection which has dynamic ip and doesn`t let connect from outside. Oh well, woman That`s why I thought why IP keeps changing and its not the one BT told her on the phone. Because she doesn`t have BT box, she will order one and call me again. That should solve this mistery hi robert. well that solves the confusion. when you get your BT router or hub it will have a security feature on it this will not allow you to assign a port to a ip. but your dvr will show as a mac address and you assign your ports to that. Share this post Link to post Share on other sites
jimmy29 0 Posted May 23, 2011 Checked NAT settings, it was enabled. But then she told me that she has two connections " title="Applause" /> 1) BT line with TalkTalk on it. 2) BT line with BT broadband. She phoned BT(2) and asked for static IP address and they gave her, but to the line which she is not using She is using TalkTalk connection which has dynamic ip and doesn`t let connect from outside. Oh well, woman That`s why I thought why IP keeps changing and its not the one BT told her on the phone. Because she doesn`t have BT box, she will order one and call me again. That should solve this mistery If I understood your ISP has a restrictions on the network right? Share this post Link to post Share on other sites
robert 0 Posted May 23, 2011 Checked NAT settings, it was enabled. But then she told me that she has two connections " title="Applause" /> 1) BT line with TalkTalk on it. 2) BT line with BT broadband. She phoned BT(2) and asked for static IP address and they gave her, but to the line which she is not using She is using TalkTalk connection which has dynamic ip and doesn`t let connect from outside. Oh well, woman That`s why I thought why IP keeps changing and its not the one BT told her on the phone. Because she doesn`t have BT box, she will order one and call me again. That should solve this mistery If I understood your ISP has a restrictions on the network right? From previous posts I understand so, otherwise would have worked. Share this post Link to post Share on other sites