parushton 0 Posted June 21, 2011 I have a setup at home which includes a sky router DG834GT and the AVtech KPD764 DVR. My laptop is connected wirelessly to the router and using video viewer i can access the dvr no problem. I can also access through IE on my laptop. I also have an HTC phone with eagleeyes installed and this will connect to the dvr wirelessly no problem, if i switch off the wireless connection on my phone and connect through mobile network the eagleeye app will not connect. Also if i try to connect through my works computer with video viewer or IE it comes up connection failed. All the port forwarding, services ip address have been set up in the router and dvr. I can connect to my router and pc from work using ports 8080 and 3389. As anybody a solution why dvr will not connect. Sorry to be long winded. ps until about a month ago it had been working perfectly with my avc791. Share this post Link to post Share on other sites
tomcctv 190 Posted June 21, 2011 I have a setup at home which includes a sky router DG834GT and the AVtech KPD764 DVR. My laptop is connected wirelessly to the router and using video viewer i can access the dvr no problem. I can also access through IE on my laptop. I also have an HTC phone with eagleeyes installed and this will connect to the dvr wirelessly no problem, if i switch off the wireless connection on my phone and connect through mobile network the eagleeye app will not connect. Also if i try to connect through my works computer with video viewer or IE it comes up connection failed. All the port forwarding, services ip address have been set up in the router and dvr. I can connect to my router and pc from work using ports 8080 and 3389. As anybody a solution why dvr will not connect. Sorry to be long winded. ps until about a month ago it had been working perfectly with my avc791. hi. dont now why you keep making a new thread. in your last thread i asked for you to try everything WITHOUT ddns. use your external ip. then once everything is working then set your ddns dvr .. port 82 router forward port 82 to your dvr address. set to pass though your netgear firewall. also on your dvr make shure all settings are the same subnet 255.255.255.0 and your gateway is the same as your router. Share this post Link to post Share on other sites
parushton 0 Posted June 21, 2011 Router Status Account Name Firmware Version V1.03.87 ADSL Port MAC Address 00:18:4D:05:72:D3 IP Address 90.199.255.47 Network Type PPPoA IP Subnet Mask 255.255.255.255 Gateway IP Address 87.87.250.41 Domain Name Server 90.207.238.97 90.207.238.99 LAN Port MAC Address 00:18:4D:05:72:D2 IP Address 192.168.0.1 DHCP On IP Subnet Mask 255.255.255.0 Modem ADSL Firmware Version A2pB023b.d20e Modem Status Connected DownStream Connection Speed 3070 kbps UpStream Connection Speed 796 kbps VPI 0 VCI 38 Wireless Port Name (SSID) SKY38192 Region Europe Channel 6 Wireless AP Enabled Broadcast Name Enabled Sky Test Show Statistics Connection Status Router Status Page 1 of 1 above is info from router which are the settings i should be putting into the dvr Many Thanks Share this post Link to post Share on other sites
tomcctv 190 Posted June 21, 2011 your subnet should be 255.255.255.0 and your gateway is the ip of your router (the number you use to callup your router) netgear is usually 192.168.0.1. but you have a sky router which i think is 192.168.0.2xx Share this post Link to post Share on other sites
parushton 0 Posted June 21, 2011 tomcctv Many Thanks for your patience. Everything is working pc and phone. Again Thanks Share this post Link to post Share on other sites