Jump to content
White.Stacey

Remote Issue. Can access the web interface, but cant see cam

Recommended Posts

I have recently installed 5 cams with a high end dvr. I have managed to get the dvr viewing remotely. I cant see the cam feeds from my iphone, but i cant from my computer. I have set my M/S I/E active x settings properly, i can access the web interface, but no cams display. Help please.

 

just a lil background...

it is an EYEonGate 8-channel DVR

the cams are connected properly

i have the dynamic IP assigned to a DYNDNS account

this dvr has multiple viewing options...

iphone web interface

internet explorer web interface

proprietary software viewer

Share this post


Link to post
Share on other sites

This is gonna sound like a pretty basic recommendation, but is there an option on the remote software to "Open the Cameras"?

Share this post


Link to post
Share on other sites

Make sure the ActiveX installed properly, and the codecs. Without the codecs wont see any video.

 

Also if you are using IE9 lots of DVR's IE interface are not compatible yet.

 

Can you see video with the desktop software?

Whats the name of the software?

Share this post


Link to post
Share on other sites

Ive tried your suggestions. Ive installed a whole bunch of codec packages and downgraded to ie8. I already had the active x controls installed and lowered the security settings for them, but i did it again after the ie downgrade, still nothing. I cant see the video on the software either. Its only refered to as "Remote Management Software".

 

Thanx for the suggestions guys, anything else?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×