Handy Viewer on Aver Nano

[Jeremy Barrow 0]

Morning Tom,

 

Thought it was worth mentioning, a friend of mine bought a Nano at the same time as me, from the same supplier, and his is exactly the same - no Handy Viewer.

 

Jez

[Twilo123 0]

this may confuse things even more but we added support for avermedia in our mobile apps based on the handy viewer or aka /mobile jpg snapshots a couple of years ago and from what i remember only windows based avermedia support that url. i have never been able to get that url to work on linux based avermedia and this is what support chat told me also when i was adding support for them for some customers.

 

that being said i could have sworn i saw that they had implemented some changes in firmware in the last 6 months or so to make all of their dvr support /mobile but i don't know for sure as i haven't had anyone come to me very recently asking about linux based avermedia dvr in our mobile apps.

 

so if yours is not windows based then /mobile probably doesn't work (which you can test easy enough by going to the /mobile url in a pc browser like firefox, chrome, etc.

[Jeremy Barrow 0]

Many thanks for the info - I think it's pretty much confirmed now that Handy Viewer is not implemented in the Nano, but if that screenshot above is indeed from a Nano, then perhaps there is a firmware release out there with it enabled.

 

I'm sure it can't be a stretch because afaik the Linux DVRs support Java Viewer and that uses jpgs rather than a stream.

 

The other option I have with Crestron (natively and also with Command Fusion) is to use a raw mjpeg, mpeg4, or H.264 stream out of the box - but it needs to be with HTTP commands - as you would for example with Axis video servers, but I can't find any info on protocols.

 

Jez

[tomcctv 190]

Linux DVRs support Java Viewer

 

 

hi jay. can you try this on your Crestron, this is another EH Linux hybrid (not nano) and see how many cameras you see.

 

 

http://remote.aver.com/mobile/channel3.html

[Jeremy Barrow 0]

Hey Tom,

 

That works perfectly - Oddly though, only channels 1 to 3 work.

 

So http://remote.aver.com/mobile/channel3.jpg works perfectly but

 

http://remote.aver.com/mobile/channel4.jpg doesn't exist!

 

Jez

[tomcctv 190]

Hey Tom,

 

That works perfectly - Oddly though, only channels 1 to 3 work.

 

So http://remote.aver.com/mobile/channel3.jpg works perfectly but

 

http://remote.aver.com/mobile/channel4.jpg doesn't exist!

 

Jez

 

 

Hi jez. yes only 3 cameras CH1 anolog CH2 1.3mp CH3 ip. CH4 no camera and 5/6/7/8 not open to view.

[Jeremy Barrow 0]

Cool! So that's a Linux DVR with Handy Viewer!

 

Where does that leave us?

 

J

[Jeremy Barrow 0]

Linux DVRs support Java Viewer

 

 

hi jay. can you try this on your Crestron, this is another EH Linux hybrid (not nano) and see how many cameras you see.

 

 

http://remote.aver.com/mobile/channel3.html

 

Tom,

 

This isn't an EH Linux Hybrid, it's an NV3000 4Channel Windows Hybrid Card.

 

Jez

[tomcctv 190]

This isn't an EH Linux Hybrid, it's an NV3000 4Channel Windows Hybrid Card.

 

 

 

 

you have gone in to remoteviewer and used admin passwords.

[Jeremy Barrow 0]

Nope; Setup, and no password needed.

 

The firmware version gave away the model.

 

So do we really have any confirmed sightings of Aver Nanos/Linux Boxes with Handy Viewer?

 

That customer of yours a few posts back, are we sure he has a Nano?

 

Jez

[jasper S3 0]

Hi Everyone

 

I'm a newbie to all this CCTV stuff, but I have Crestron so I'm really interested in combining the two

 

Looking at this post thread, looks like this Handy viewer may be the answer, Tomcctv did you get any further answers from Aver?

 

I like the look and size of the Nano, but this maybe a deal breaker

 

Thanks in advance

 

Jasper

[tomcctv 190]

Hi Everyone

 

I'm a newbie to all this CCTV stuff, but I have Crestron so I'm really interested in combining the two

 

Looking at this post thread, looks like this Handy viewer may be the answer, Tomcctv did you get any further answers from Aver?

 

I like the look and size of the Nano, but this maybe a deal breaker

 

Thanks in advance

 

Jasper

 

 

hi. see if you can view this on your Crestron. http://remote.aver.com/mobile/channel3.html

[jasper S3 0]

Hi

 

Yes I can see it on Crestron

 

J

[tomcctv 190]

Hi

 

Yes I can see it on Crestron

 

J

 

 

hi.then yes you can use avers. if you just want basic dvr try the eb3004 or the seb units. or if you have a PC the NV3000 capture card is a good price.

[jasper S3 0]

Hi

 

Unfortunately looking at the specifications, the eb3004 doesnt support IP cameras, and I need a stand alone unit so the PC setup wouldn't work

 

I'm really interested in the Nano - Does anyone know for certain if it does support Handy viewer, have we had anything back from Aver?

 

Thanks

 

J

[bpzle 0]

only windows based avermedia support that url. i have never been able to get that url

 

this is correct

[Twilo123 0]

thank you for confirming. i believe Tom is confused. he probably just took a screenshot of a windows based unit or took a screenshot of activex since IE doesn't support jpg from url like that and his screenshot shows IE.

[tomcctv 190]

i believe Tom is confused. he probably just took a screenshot of a windows based unit or took a screenshot of activex

 

 

 

i dont see how the dvr is 3900 mile away from me adding mobile gives java shots. take away mobile gives webviewer. these are not my screen shots its aver usa demo site.

 

http://remote.aver.com/mobile/channel3.html (press on camera number will refresh)

[bpzle 0]

Its possible they have more than one machine with the same cameras looped to them on that same IP address

[bpzle 0]

Also, I don't believe some of Aver's demos are real. I remember connecting to one demo on their site in Firefox and it worked. No active x stuff and video displayed... hmmmm....

[Twilo123 0]

Because that is a windows based unit. It always has been and was the first we test /mobile on years ago. The user is asking about linux bases units...

 

i believe Tom is confused. he probably just took a screenshot of a windows based unit or took a screenshot of activex

 

 

 

i dont see how the dvr is 3900 mile away from me adding mobile gives java shots. take away mobile gives webviewer. these are not my screen shots its aver usa demo site.

 

http://remote.aver.com/mobile/channel3.html (press on camera number will refresh)

[tomcctv 190]

Because that is a windows based unit. It always has been and was the first we test /mobile on years ago. The user is asking about linux bases

 

 

Linux Eh 5216 http://srserviceuk1.avers.com.tw:5550/mobile/

 

aver only do SA/NV/IWH on windows everything else is Linux

[Twilo123 0]

The box u quoted earlier is a different link and is a windows based box. I have no clue what actual hardware the link you gave here is so I can't confirm.

[tomcctv 190]

The box u quoted earlier is a different link and is a windows based box.

 

http://remote.aver.com/mobile/channel3.html which was this one. not windows based unit. avers does not make a 4 way windows hybrid. this unit has 3 x 1.3mp

 

http://srserviceuk1.avers.com.tw:5550/mobile this is also linux hybrid EH16

 

both showing handyviewer above image.

 

 

adding mobile to the end of the DVR/NVR only grabs a java image. which is used for just to test if you can connect to the unit. which is taken from the symbian side of the software.

 

http://srserviceuk1.avers.com.tw:5550/mobile will just give you a jpeg image

http://srserviceuk1.avers.com.tw:5550/JAVA-Viewer.html will give you refresh jpeg with ptz control (only for symbrian devices)

[Twilo123 0]

the one at remote.aver.com is a nv5000 and is a windows based unit. i have had this conversation directly with avermedia before both through online support and at isc west and isc east and always the same answer. all of their products support mobile viewing on their mobile apps but only windows based units support the single jpg url that we use with /mobile. the linux devices use a different method. i have hounded them for years about this and nothing has changed. we develop mobile cctv apps so we inquire directly for a similar reason to the crestron person asking.

 

and despite your saying otherwise it is the same issue popping up again and again. this has been talked about before.

 

if you look at this link it is for nv series and they use the remote.aver.com as example for it.

http://support.averusa.com/kb_cat.php?s=8d3de05fe0399fffca80e925c9853047&id=198&t=qanda