2001kx 0 Posted August 23, 2011 i set-up remote viewing and i can log on a few times online when i first set it up (just a few minutes ago) then it just doesnt work anymore. i dont know why? the ip is the same for now so that hasnt changed. linksys wrt120n q-see QSDR008RTC dvr Share this post Link to post Share on other sites
2001kx 0 Posted August 24, 2011 i just disabled / enabled the port forwarding again and now its working? Share this post Link to post Share on other sites
bike_rider 0 Posted August 25, 2011 That sounds like a router problem. Share this post Link to post Share on other sites
bigcatbobcat 0 Posted September 9, 2011 Had the same issue, when you say it's a router problem, whats the fix? Share this post Link to post Share on other sites
bike_rider 0 Posted September 9, 2011 Had the same issue, when you say it's a router problem, whats the fix? If it works localy, but not remotely, it is usually a port forwarding issue on the router. If it works for a while remotely but stops working remotely AND still works locally, then the router probably lost its configuration OR the IP address of the DVR moved, so the router can't forward to it anymore OR the router has a more complex configuration on port forwarding - like time of day or total bandwith allowed or some such thing. Share this post Link to post Share on other sites
bigcatbobcat 0 Posted September 9, 2011 Had the same issue, when you say it's a router problem, whats the fix? If it works localy, but not remotely, it is usually a port forwarding issue on the router. If it works for a while remotely but stops working remotely AND still works locally, then the router probably lost its configuration OR the IP address of the DVR moved, so the router can't forward to it anymore OR the router has a more complex configuration on port forwarding - like time of day or total bandwith allowed or some such thing. Does the router limit the bandwidth allowed? Say we take the dvrs and put it on a separate router and then all the computers on another one? Or is the cable modem/TWC (the isp) the bandwidth limiting agent, for lack of a better term? Share this post Link to post Share on other sites
bike_rider 0 Posted September 9, 2011 Had the same issue, when you say it's a router problem, whats the fix? If it works localy, but not remotely, it is usually a port forwarding issue on the router. If it works for a while remotely but stops working remotely AND still works locally, then the router probably lost its configuration OR the IP address of the DVR moved, so the router can't forward to it anymore OR the router has a more complex configuration on port forwarding - like time of day or total bandwith allowed or some such thing. Does the router limit the bandwidth allowed? Say we take the dvrs and put it on a separate router and then all the computers on another one? Or is the cable modem/TWC (the isp) the bandwidth limiting agent, for lack of a better term? You probably are not hitting any ISP limit in just a few minutes. You'd have to check the router config to see if it is set to limit connections in some way. Share this post Link to post Share on other sites
Kim.Hobson 0 Posted September 13, 2011 You may find that if the router is not able to unload the video stream it may lock up. One thing you could try is to reduce the resolution and frame rate to check. Share this post Link to post Share on other sites