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AVC791ZA-A

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Hello, i have a AVC791ZA-A system (AVTECH 4CH H.264 DVR), and i have a big problem, the recording of the video don't work correctly.

When i play the recorded videos, i have 5 seconds of video and 5 seconds of lag ! I have searched into the option but i don't found anything to help me.

What can be the problem ? The HDD to much slow ? (500GB) The quality of the video too much high (i have tested to reduce quality but i have the same problem)

I don't found firmware for my system, and it's hard to contact AVTECH. I don't found french forum for this kind of system. I hope somebody know this problem and can help me.

Thank you very much.

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Thank you for your reply.

The live feed are working good, but not the "replay".

I'm accessing to the recorded video directly with the AVTECH system, in a 17' monitor (VGA out).

Same problem with 6fps at normal quality (the minimum) and CIF (minimum also)

May be there are a program for play recorded video on my computer ? (Mac but i have an XP virtualisation)

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Every 10-30 seconds, the recorded video jump approximatively 20 seconds.

 

 

 

Hi. this problem could just be a setting problem with your motion settings. just switch off motion record and run your system on constant for a few hours and see what your playback is like then.

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I have do the last firmware upgrade "1044-1015-1020-1017", and reformated the SATA HDD 500Go to FAT32 with Windows (after a Clean with DiskPart to remove the GPT partition).

I have yet a jump in the recording (may be a little less).

In ADVANCED CONFIG / DETECTION, the MOTION option is set to OFF.

What can i do more ?

Thank you..

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I have two hypothesis about this problem.

 

1 / When I opened the DVR for the first time, I noticed that the hard disk was mounted upside down! Is this a problem? It has long time functioned in this way, and now even against the problem persists when mounted correctly.

 

2 / I tested a diagnosis with the diagnostic tool found on the website of WD and it does not pass the SMART test! Re-allocated Sector Count -> 96! It's a problem? I'll buy another SATA drive to test.

 

194931_1.jpg

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