CCT3V 0 Posted October 6, 2011 I purchased a Standalone 16 Channel DVR Unit for Home use and was trying to do a Firmware Update and since the Unit isn't actually branded with a Label on the front i.e. (Q-See, Nightowl etc.) I checked the System Information and it states the following: Device Type: DVR16B-57AG Software Version: V2.3-V100806-REV4 One the actual shipping Box it says the unit is a Model DVR6016 but when I did a Google Search for Device Type "DVR16B-57AG" it links to a Q-See Page so now the question is good or bad Idea to try flashing that Firmware on this Unit? Here is what the Unit looks like: My Current Firmware Screenshot Q-See Firmware Screenshot Thank you for any assistance Share this post Link to post Share on other sites
spe99 0 Posted October 7, 2011 Hi, I have the same one. It's a Raysharp D9216 (also sell as Jetview) Basic DVR with 16x CIF basic resolution. Look also my question about: viewtopic.php?f=4&t=27312&hilit=d9216 Thanks and best regards Share this post Link to post Share on other sites
seanfry 0 Posted October 8, 2011 Hi, If the unit is working with no problems do not attempt to upgrade the firmware, I learnt this the hard way. Share this post Link to post Share on other sites
CCT3V 0 Posted October 10, 2011 Hi, If the unit is working with no problems do not attempt to upgrade the firmware, I learnt this the hard way. I'm assuming you have tried what I'm talking about and it didn't go to well... The only reason why I'm wanting to upgrade the Firmware is because there seems to be more Options in the actual Q-See Firmware and it's newer but if it didn't work for you I guess this is a bad Idea Share this post Link to post Share on other sites
R. Miller 0 Posted October 25, 2011 Have the same unit Label on bottom DVR16B-57AG V2.0 V100128 - Flashed to new SW/FW @ Q-See web site Product Model Number: QSDR16RTCB-500 Discontinued http://www.q-see.com/products/security-product.php?ProductId=204 Firmware 100724 Download 16 Channel H.264 Network DVR with Real Time CIF Recording and mobile phone surveillance and 500GB Hard Drive Also D/L'ed the latest standalone viewer / Phone Viewer / Multi user viewer under the software section tab, all work great. The product could be much better but didn't shell out the $15K plus for a Pelco Share this post Link to post Share on other sites
CCT3V 0 Posted October 28, 2011 Have the same unit Label on bottom DVR16B-57AG V2.0 V100128 - Flashed to new SW/FW @ Q-See web site Product Model Number: QSDR16RTCB-500 Discontinued http://www.q-see.com/products/security-product.php?ProductId=204 Firmware 100724 Download 16 Channel H.264 Network DVR with Real Time CIF Recording and mobile phone surveillance and 500GB Hard Drive Also D/L'ed the latest standalone viewer / Phone Viewer / Multi user viewer under the software section tab, all work great. The product could be much better but didn't shell out the $15K plus for a Pelco Was your DVR a Q-See to begin with or a None Branded one like mine? The only reason why I'm asking that is because yours had the v100128 which is listed on the Q-See Support Site but mine is v100806 and I don't see that in the list Share this post Link to post Share on other sites
rory 0 Posted October 28, 2011 Firmware updates especially for budget DVRs rarely make much of a difference, if anything it would be to fix an existing bug and eventually the updates would discontinue as they bring out replacement models. The Network client software on the other hand could have some major updates over time. If you use the wrong firmware though it could cause the DVR not to start up again. Even if its the same model it might be a much older version that the firmware is not meant for. Share this post Link to post Share on other sites
spe99 0 Posted November 3, 2011 Have the same unit Label on bottom DVR16B-57AG V2.0 V100128 - Flashed to new SW/FW @ Q-See web site Product Model Number: QSDR16RTCB-500 Discontinued http://www.q-see.com/products/security-product.php?ProductId=204 Firmware 100724 Download 16 Channel H.264 Network DVR with Real Time CIF Recording and mobile phone surveillance and 500GB Hard Drive Also D/L'ed the latest standalone viewer / Phone Viewer / Multi user viewer under the software section tab, all work great. The product could be much better but didn't shell out the $15K plus for a Pelco Was your DVR a Q-See to begin with or a None Branded one like mine? The only reason why I'm asking that is because yours had the v100128 which is listed on the Q-See Support Site but mine is v100806 and I don't see that in the list Hi ! Mine is V1.0-V091118. What is the most recent ?? With my DVR, I can't view with Iphone and also direct with my PC. Hope this firmware corect this bug ?? regards. Share this post Link to post Share on other sites
spe99 0 Posted November 5, 2011 I try to update to 100724, but alway have error: " No thumb drive! ". I copy the file on 1 Gb USB stick, like x:\dvrupgrade\AL9216_T091028T090604T100724T100724.sw or x:\AL9216_T091028T090604T100724T100724.sw or x:\dvrupgrade\AL9216_T091028T090604T100724T100724.sw and x:\AL9216_T091028T090604T100724T100724.sw But always the same error ! " No thumb drive! " USB Stick is OK because I can format it with the DVR.... grrrrrrrrrrrrrrrrr. Any idea ? Thanks Share this post Link to post Share on other sites
cableguy187 0 Posted December 13, 2011 I try to update to 100724, but alway have error: " No thumb drive! ". I copy the file on 1 Gb USB stick, like x:\dvrupgrade\AL9216_T091028T090604T100724T100724.sw or x:\AL9216_T091028T090604T100724T100724.sw or x:\dvrupgrade\AL9216_T091028T090604T100724T100724.sw and x:\AL9216_T091028T090604T100724T100724.sw But always the same error ! " No thumb drive! " USB Stick is OK because I can format it with the DVR.... grrrrrrrrrrrrrrrrr. Any idea ? Thanks You need to format the usb stick to FAT 16 and it will work. Share this post Link to post Share on other sites
cableguy187 0 Posted December 13, 2011 I successfully updated my firmware following the posts above. The only thing I can not get working is the email portion... Has anyone got the email .jpg to work on this unit? Share this post Link to post Share on other sites
joseph.chen0312 0 Posted December 13, 2011 I successfully updated my firmware following the posts above. The only thing I can not get working is the email portion... Has anyone got the email .jpg to work on this unit? in main manue you have default the even and fill-in your account to trigger. Share this post Link to post Share on other sites
cableguy187 0 Posted December 13, 2011 I successfully updated my firmware following the posts above. The only thing I can not get working is the email portion... Has anyone got the email .jpg to work on this unit? in main manue you have default the even and fill-in your account to trigger. Yeah, I filled out the email section.. The DVR will not send email? Strange thing, i woke up to a video loss email at 3:30am. I swapped a camera to another channel at about 9:30pm last night. The email seems to be broken.. Share this post Link to post Share on other sites
tomcctv 190 Posted December 13, 2011 hi did your system send email before the firmware ??? Share this post Link to post Share on other sites
rory 0 Posted December 13, 2011 Are you using your ISP's SMTP server? Alot of ISPs block port 25 and then you would need to put their server in the settings. Share this post Link to post Share on other sites
cableguy187 0 Posted December 14, 2011 hi did your system send email before the firmware ??? No, not at all.. After the firmware update, I received a couple of video loss emails but no motion snapshots. Share this post Link to post Share on other sites
cableguy187 0 Posted December 14, 2011 Are you using your ISP's SMTP server?Alot of ISPs block port 25 and then you would need to put their server in the settings. I run my own mail server- static IP and port 25 is not blocked.. I have tried my ISP email and my own hosted email- same result, no emails being sent. Share this post Link to post Share on other sites
cableguy187 0 Posted December 14, 2011 Ok, made some progress... I was using my ISP's email server in the DVR.. I switched to my own hosted server and started to get some emails thru. I found that you need to enable the 'schedule' in recording type to get the motion alarm to send an email. Share this post Link to post Share on other sites
safesecureworld 0 Posted June 29, 2012 Hi, If the unit is working with no problems do not attempt to upgrade the firmware, I learnt this the hard way. hi, i have a raysharp dvr v9216 model no. and i want to update firmware on this model, and this current version is v2.1-v100316, so please send me the letest firmware on this model,, if you have a firmware on this model, please send me Share this post Link to post Share on other sites