nice111 0 Posted October 16, 2011 i used to have an AVTECH 760 a few years back and that always worked well through eagle eyes, i now have AV787D dvr and everything is set correct, i have iphone 4S just this week beofre that i had iphone 3G and on both phones i have same problem, i cna access dvr no problem in locla network but on 3g it might or might not ( never any real patern to problem but mostly doesnt work, it will get pasy login fine and switch to dark screen where u can just faintly see the channel change button at the top under the blue border but then it will just show the busy symbol forever, sometimes if i then exit out and restart the app it will link quickly but more often than not its that same dark screen almost like its waitng to stream the video pictures??, no errors are given at all and it really is anoying as i know config is all good because nothing has changed from when it worked fine, also i use eagle eyes paid version as i wanted the PTZ funtion but this wont come up and work at all not even in local network ??? this is really annoying as i paid specifiaclly for this function , if i just wanted camera views i could stayed with the free version, any help guys would be appreciated Share this post Link to post Share on other sites
tomcctv 190 Posted October 16, 2011 Hi. did you move the eagle eye over from your old iphone to your new one ??? Share this post Link to post Share on other sites
nice111 0 Posted October 17, 2011 Hi, yes i did move the app pver from old phone but i dont really see how this can affect it though because the problem was on the old phone aswell anyway Share this post Link to post Share on other sites
ljarrald 0 Posted October 17, 2011 remove, replace. Share this post Link to post Share on other sites
nice111 0 Posted October 17, 2011 remove, replace. i have considered that to be honest but if its anything like when i had to remove replace an app once before i discovered i had to purchase the app again which i find completly wrong when you already purchased and through no fault of your own you cant get a fresh copy, one thing i have learned with app store and apps is that there never seems to be a way of obtaining a fresh downlaod for something you already own and infact i once paid for an app that didnt work and when i contacted the vender of the program they claimed they are not responsible for refunds and that is apples problem but apple say they dont hold responsibility either so dont issue refunds ( i cant even work out who it is that actually makes has the money from purchases, is it the vendor or apple?, i know thats gone off topic a little there but brought back they frustrations of that time i should have been abe to get my money back anyway i spose i will have to end up biting the bullet so to speak and delte the app and then buy it again although i do hold a reluctance because it had same problem on old phone aswell and nothing had cnaged at all when the problem first occured Share this post Link to post Share on other sites
ljarrald 0 Posted October 17, 2011 remove, replace. i have considered that to be honest but if its anything like when i had to remove replace an app once before i discovered i had to purchase the app again which i find completly wrong when you already purchased and through no fault of your own you cant get a fresh copy, one thing i have learned with app store and apps is that there never seems to be a way of obtaining a fresh downlaod for something you already own and infact i once paid for an app that didnt work and when i contacted the vender of the program they claimed they are not responsible for refunds and that is apples problem but apple say they dont hold responsibility either so dont issue refunds ( i cant even work out who it is that actually makes has the money from purchases, is it the vendor or apple?, i know thats gone off topic a little there but brought back they frustrations of that time i should have been abe to get my money back anyway i spose i will have to end up biting the bullet so to speak and delte the app and then buy it again although i do hold a reluctance because it had same problem on old phone aswell and nothing had cnaged at all when the problem first occured the problem transferred from phones because you essentially cloned your settings onto the new device. i bet if you installed the app when the phone was fresh it would work. the vendor gets app money and apple get a percentage of it. Share this post Link to post Share on other sites
