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Chris973

How to view intellex with network client software

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QUESTION: Im a cctv instasller but i never configure networks or set up dvrs other then hooking them up. I just installed a Brand New Intellex DVMS in my rental property which is out of state, I connected the dvr to my internet which HAS A STATIC IP ADRESS. I installed the Network client software on my laptop and put in the IP Adress info etc. the problem is that it cant find my device or instrument (my intellex). IS there something that needs to be done on the intellex end in order to connect or something? (I had my internet upgraded to the static ip adress)

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You still have to do your port forwarding on your router to the internal IP address of the DVR, just having the external IP address is not enough.

 

Find the port the DVR needs to use and then port forward to your IP address of the DVR that way when your router gets external traffic it says ok this socket needs to go to this internal IP address.

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