ICrealtime Max series dvr not working with IP CAM lite

[pal251 0]

I have taken over 4 properties with ICrealtime dvrs. All of the DVRs are the Flex series dvrs except for one that is a MAX16 dvr. The Max 16 dvr works great with web based login through IE and also use the PSS program. I am trying to use IP CAM lite for android but its not bringing up an image. I can use the program with the other DVRS but not the max series.

 

Far as I know all the settings are correct compared to the other dvrs.

[pal251 0]

Also do yoi guys think upgrading the firmware might help?

[videoVIP 0]

Have you contacted IC Realtime technical support? They're pretty good with their response.

 

Edit: If you search the Android Market for "ICRSS", that's the official program for IC Realtime DVR's. Should work with all units.

[chaz 0]

"Have you contacted IC Realtime technical support? They're pretty good with their response"

 

let us know how you make out with tech support. the first time i called it took 24 hours exactly for them to call me back. the second time left a message and waited 30 minutes before i called the sales dept. and asked if they even had someone in tech support. i will say, sales did transfer me to support and they did take care of my problem but waiting on tech support line to call back is a money loser.

 

PS. won't be calling a third time

[videoVIP 0]

Well...they know I'm close enough to walk to their location and put my hands around their necks, so they always take my call. YMMV...

[chaz 0]

if you can, only deal with someone you can "reach out and touch"

[pal251 0]

I know I can download the "official" $30 program but was trying to avoid it. Plus the refund policy through android market is only 15 minutes so if it doesn't work I am out $30

[tomcctv 190]

https://market.android.com/details?id=com.DMSSPro#?t=W251bGwsMSwxLDIxMiwiY29tLkRNU1NQcm8iXQ..

 

 

 

have you tried this app.

[rory 0]

If thats the Dahua DVR, here is the latest Android app: gDMSS 2.6

https://market.android.com/details?id=com.mm.android.direct.gdmss

[pal251 0]

none of those apps are working. I have been using the Dahua setting on IP cam lite though

 

It says it connects to server correctly but nothing happens after that