I cant play recorded video remotely, somethings not right?

[LarryW 0]

Hi everybody,

I just joined the site. Its exactly what I need I think. I have been spending hours trying to figure things out and I think I got most of it but still having problems trying to view a recorded video remotely. I can watch the video live remotely but when I search and try to play it says "get data error". Im not sure I have the FTP set up right. (Not sure what DirName should be or the IP address as in IP of what?)

 

What I have is the dvr connect via Ethernet to router. My computer is connected wireless to router. My dvr is an ArmorView ADR-8308 8 Channel H.264 DVR. Here is what I have for spec. Thanks for any help!

 

 

* 8 CH Real-time Surveillance DVR

* H.264 Hardware Compression

* Video Input / Output: BNC 8 / BNC 1

* Audio Input / Output: RCA 8 / RCA 1

* 2 channels Real time Full D1 + 6 channels Real time Full CIF Recording

* Two Types Video Out: TV Monitor BNC Output and PC Monitor VGA Output at the same time

* Display Resolution: 800x600/1024x768/1280x720/1280x1024/1360x768/1440x900

* Support 2X USB 2.0 port for mouse, backup, DVD-RW, removable HDD, upgrade etc.

* Alarm triggering screen tips, buzzer, PTZ preset, email, snapshot & FTP upload

* Powerful network software: built-in web server, multi-DVR client & SMS networking access for remote live viewing,

recording, playback, setting, system status, event log, email & FTP function

* Support DHCP/ PPPOE/ FTP/ DNS/ DDNS/ NTP/ Email Alarm/ IP right management/ IP search/ Network alarm center function,

WEB client, standalone client & SDK

* Network Remote Access: Internet Explorer or Netviewer Software

* Support Remote View via Smart Phone & 3G Mobile:

a) iPhone™

b) Google Android™

c) Blackberry™ OS V4.7

d) Windows Mobile™ Pro 5.0 & 6.1

e) Symbian™ S60 3rd & S60 5th

 

 

Camera Features:

 

* 1/4" Color CMOS Image Sensor

* 420 TV Lines, Horizontal

* 6mm Lens

* Signal: NTSC

* Iris: Auto

* IR LED: 36

* Night Vision Min. Light: 0 Lux (IR On)

* IR Irradiation Distance: up to 80 feet

* Weatherproof: IP66

* Mount: Ceiling or Wall

* Video Connector: BNC

* Power Connector: RCA 12V DC

* Material: Aluminum Alloy

 

Specifications:

 

Video Compression H.264

Video System NTSC / PAL

Operation System Linux Based

Video Input / Output BNC 8-Channel Input / 1-Channel Output

Other Video Output VGA

Audio Input / Output RCA 8-Channel Input / 1-Channel Output

Display Frame Rate NTSC: 240 fps @ D1

Display Resolution NTSC: D1 (704 x 480)

Recording Frame Rate NTSC: 60 fps @D1 ; 180 fps @CIF

Record Resolution Selectable:NTSC: D1 (704 x 480), HD1 (352 x 480), CIF (352 x 240), QCIF (176 x 120)

Record Mode Continuous/ Motion Detection/ Sensor Triggered/ Time Scheduled

Motion Detection 396 detection zones (22x18), sensitivity (1-6), Trigger recording, PTZ movement, tour, alarm, email, snapshot & FTP

Backup Mode Network Download/Flash stick/removable HDD/ SATA HDD/DVD-RW

Simplex / Duplex /Triplex / Pentaplex Pentaplex

Network Function DHCP/ PPPOE/ FTP/ DNS/ DDNS/ NTP/ Email Alarm

Network RJ45, 10M/100M

Net Protocol TCP/IP

Remote Access LAN or Internet Browsing

PTZ Control RS-485

Playback Search Time /Camera Channel /Event List /Alarm

HDD Interface 1x SATA, Support up to 2TB

Playback Mode Normal Play, Fast Forward, Fast Rewind, Frame by Frame

USB USB Backup / USB 2.0

Remote Control IR Remote Control

Power Supply DC12V, 3A

Dimension 330mm (W) x 240mm (D) x 58mm (H)

[jay-r86 0]

for my opinion i think the remote client you have have a bug...try yo consult in the manufacturer or delear of the item you have...

 

 

thanks,

 

newbie tech-support

[LarryW 0]

for my opinion i think the remote client you have have a bug...try yo consult in the manufacturer or delear of the item you have...

 

 

thanks,

 

newbie tech-support

Thanks for the reply. Actually you may be on to something. There is a menu with "playback", "record" and should have another one with "snapshot record" that I dont have either. Guess I better contact them and see whats going on. I wasnt sure if it was a setting I didnt do right or what but they should be able to help me through it.

Thanks