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Remote Viewing problems

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I have setup a dvr for remote viewing. It is in a business that i have got a static Ip for. I have a linksys e2500 router that my dvr is connected to. I have forwarded the correct ports and have the ip addresses set correct im pretty sure. I can view the dvr on my laptop on the LAN but cannot view it offsite. I entered the static address offsite on the Remote viewer software and when i try connecting i just get white screens for cams. Any advice greatly appreciated.

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