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Millie

DVR setup one problem after another

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I am on my 3 system and thought we had one that would work.

 

I am trying to view a barn that is about 250' from the house. I have a strong, dependable internet signal in the barn on my laptop.

 

We set up a dvr with a hawking bridge in the barn with an extra large outdoor antenna. The barn is wood sided but the house is metal.

 

I have a Westell A90-7500 modem/router.

 

Earlier today I could get into the dvr online and attempt to make changes. IE 9 is extremely unstable on my computer and I cannot figure out why. To the point I could only view the dvr and cameras for a few minutes, it would quit running and attempt to restart the browser.

 

Now I cannot access the dvr at all. It failed completely after I started trying to use the PTZ. I was able to get the PTZ to do all it was suppose to in short bursts and then IE would shut down until finally it will not work at all.

 

We have also tried and tried port forwarding. Tried adding new rules, NAT settings, and it just will not work. I was on the phone with the ISP for an hour and 12 minutes. They actually were trying!

 

When I go to my router I can see the Hawking sometimes and sometimes it is gone. Other times it is there but has a red x.

 

Any ideas would be greatly appreciated.

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How old is the computer and its operating system? I've seen laptops/pcs fail at getting any type of video, especially over a wireless connection, with older service packs and/or incapable video cards. Plus its never a great idea to rely on a wireless connection for extended use of video like cctv.

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It is a HP G72 laptop new in 2010 and am running Windows 7 that is the 64 bit. I had read about a potential conflict with IE 9 and the 64 bit so ran it as the administrator with the changes suggested. I had been able to log on to the web service regularly all day yesterday and make a few changes to the dvr. But it steadily got worse until I can no longer access the site and still cannot this morning. Nothing else on the computer is unstable except for IE and IE would lock up even before the dvr. I typically run Chrome but did not have it open for any of these problems.

 

We do not have the option to bury a cable from the barn to the house as we would have to tear out concrete.

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For what it us worth download the free windows xp virtual machine and use the dvr software on that to see if there are any differences. Other than that there are a lot of variables like the wireless connection, router and/or dvr.

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I apologize for my confusion. Do you mean this: http://www.microsoft.com/windows/virtual-pc/

 

I was wondering your opinion on the status of the hawking when I look at the router. It sometimes has a red x next to it and sometimes it is connected. I was told by one tech support guy yesterday they do not pay attention to what is on my network and that does not matter. Another told me it does matter. It would seem to be of importance to me but after this many hours of working on something I am not an expert at I know less than when I started.

 

I know I left off my original post I also have a transmitter reciever set that goes from the dvr to a tv. It is not the 2.4 as there was far too much interference to see.

 

When we put the high gain antenna outside the barn just now there was a great deal of interference on the tv. We moved the transmitter on the dvr and could see the cameras again.

 

I thought this was a completely different signal and should not interfere.

 

We are now at the critical point where I need something that works.

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