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Tomislav

AVTECH KPD 674ZA and video viewer file error

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Dear All, I have a problem viewing video files thru video viewer and also with Internet explorer. It looks like the recorder video file is corrupted.

Video Viewer is 0.1.8.4 version and DVR has a 1030.1012.1012.1014.

It is recording and I can see all the cameras but when I want to retrieve any recording I am not able to. I get an error.

When I go to backup the select the event channel and time and then click download I get Download failed.

Then when I go to Playback , select start and end , channel and then click play I also get Download failed.

 

Any idea?

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