Need some advice with DVR problem

[groovyman 0]

Just as a test, you can try using the IP Passthrough feature on the router. This will direct all outside traffic to the DVR no matter what the port. Basically leaves the DVR (or whatever other device is specified) open to everything, so I don't recommend it as a permanent solution, only to use for a short time as a test.

 

Just need to ask - after configuring ports, the Save & Restart link is being used to reboot the router so the settings take effect, right?

[groovyman 0]

Do you have a smartphone connected to a 3G/4G network?

Yes: AT&T iPhone 4S

Oh good. Have you tried connecting with the phone using the WAN IP address? Also, sometimes the IP address seen in the router can be different from the IP address seen on the Internet. I've seen AT&T do this sometimes - it's a peer address in the router that can keep changing. Go to whatismyip.com or ipchicken.com to get the current ip address.

[LillDragun 0]

Just as a test, you can try using the IP Passthrough feature on the router. This will direct all outside traffic to the DVR no matter what the port. Basically leaves the DVR (or whatever other device is specified) open to everything, so I don't recommend it as a permanent solution, only to use for a short time as a test.

 

Just need to ask - after configuring ports, the Save & Restart link is being used to reboot the router so the settings take effect, right?

 

I'll try that. And yes, the save and restart is used....takes forever when I restart it.

as far as the IP, I used ipchicken.

[LillDragun 0]

it seems that to do the ip passthrough, I need the macaddress. I'll have to try this tomorrow. I'm about to close and leave my business.

[groovyman 0]

Good luck. You'll get it working.

[SEANHAWG 1]

Your LAN IP shows 192.168.1.108 which is the default IP address is set at when the DVR is sent out. This means you have not received an IP through the DHCP process. This is what I suspected was the problem and why I wanted to see your LAN IP address.

 

If you do it correctly, you should have an IP address that is different than 192.168.1.108

 

At this time, do not worry about getting NoIP configured. We first need to get those ports open.

[groovyman 0]

Just want to mention something about opening port 80 on the 3347-02 DSL Modem/Router - there will be an error message and the Web Server Port of the router will need to be changed to a port other than 80, like 81 for example. Here are screenshots.

 

IMPORTANT NOTE: When changing the Web Server Port you'll need to logon to the router like this from now on: http://routeripaddress:81 ex: http://192.168.1.254:81

http:// and :81 must be there.

 

 

[LillDragun 0]

Your LAN IP shows 192.168.1.108 which is the default IP address is set at when the DVR is sent out. This means you have not received an IP through the DHCP process. This is what I suspected was the problem and why I wanted to see your LAN IP address.

 

If you do it correctly, you should have an IP address that is different than 192.168.1.108

 

At this time, do not worry about getting NoIP configured. We first need to get those ports open.

 

Yeah I guess I didn't do that correctly. I thought it was strange that it stayed the same. It is now 192.168.1.17

I'm still having the available port issue though.

[SEANHAWG 1]

Go into your router

Forward port 8080 to 192.168.1.17 &

Forward port 37777 to 192.168.1.17

 

Now go to your DVR and change the HTTP port from 80 to 8080. Also make sure the TCP port is still 37777

 

Then go to canyouseeme.org and check both ports 8080 & 37777 to see if they are open and let us know.

 

I also want to make sure that you have the DVR plugged directly into the router and not a subrouter?

[LillDragun 0]

Go into your router

Forward port 8080 to 192.168.1.17 &

Forward port 37777 to 192.168.1.17

 

Now go to your DVR and change the HTTP port from 80 to 8080. Also make sure the TCP port is still 37777

 

Then go to canyouseeme.org and check both ports 8080 & 37777 to see if they are open and let us know.

 

I also want to make sure that you have the DVR plugged directly into the router and not a subrouter?

 

DVR is plugged into the Netopia Modem/router

Good news, now to check off network!

[LillDragun 0]

now as far as my ip being dynamic....what can I do about that?

[SEANHAWG 1]

sweet! I would use dyndns.org. You can sign up for the free trial and then cancel and you still get to use domain name for free. There is alot more documentation and support for dyndns.org than there is for NoIP. Chances are, you may already have settings in your router for the dyndns service.

 

Another tip, whenever you type in your IP address, be sure to use the following format:

 

http://192.168.1.17:8080

 

notice the :8080 after the IP address?

 

Whenever you are using your WAN IP, you need to do the same thing.

[Soundy 1]

Another tip, whenever you type in your IP address, be sure to use the following format:

 

http://192.168.1.17:8080

 

notice the :8080 after the IP address?

Another tip: most browsers will assume http: unless you tell them otherwise, so with them you could just use "192.168.1.17:8080" and have it still connect... Internet Exploiter won't, so if you add a port number to the end with IE, you HAVE to give it the "http:" as well.

[SEANHAWG 1]

I learned that internet exploiter needed HTTP at beginning of the address when I first started out doing this. I literally spent almost an entire day trying to figure out why I couldnt get the DVR page to pull up when I was absolutely certain I did everything right.. And it was because of the stupid http thing.